i find one of big trouble is the last step among the five steps! chat with report agent or chat with any agent , if you start the conversation, seems only chat for one round! if you keep chat for more rounds, even you ask the different question! the answer is just repeat the same answer form the first round chat ! thats very bad ! hope the team can improve that !
i find one of big trouble is the last step among the five steps! chat with report agent or chat with any agent , if you start the conversation, seems only chat for one round! if you keep chat for more rounds, even you ask the different question! the answer is just repeat the same answer form the first round chat ! thats very bad ! hope the team can improve that !