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Notifications

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Frequently Asked Questions (FAQ)


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How does ReWear work?+

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+ ReWear lets you list clothes you no longer wear to earn points. You can then use these points to swap for items listed by others, keeping your wardrobe fresh without buying new clothes. +

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Do I have to pay for swaps?+

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+ No! All swaps are point-based. You earn points by listing your clothes and spend points to get clothes from others—making it completely money-free. +

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Is it safe to swap clothes with strangers?+

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+ Yes. ReWear encourages users to communicate through the platform and rate each transaction. Our community guidelines ensure safe and respectful swaps. +

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Can I list any type of clothing?+

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+ Almost! We accept clean, gently used garments. Please make sure your items are in good condition to keep the community positive and sustainable. +

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How do I earn points?+

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+ Every item you list earns you points once it is accepted by the community. These points can then be used to swap for other items on ReWear. +

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Can I swap clothes internationally?+

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+ Currently, ReWear supports swaps within your country to keep shipping simple and sustainable. We plan to expand internationally in the future. +

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What if the item I receive doesn’t fit?+

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+ You can communicate with the other user before swapping to confirm sizes. ReWear also encourages honest reviews to maintain trust in the community. +

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How do I track my points?+

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+ Your points are displayed in your ReWear profile. Each listed item, swap, and completed transaction updates your total automatically. +

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Do I need an account to use ReWear?+

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+ Yes, creating an account is free and allows you to list items, track points, and swap safely with other community members. +

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What happens if an item is damaged during a swap?+

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+ ReWear encourages users to package items carefully. In case of disputes, the platform provides a rating and review system to address issues and maintain accountability. +

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Info

Returns Shipping Privacy - FAQs + FAQs
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Sign up here

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