Skip to content

No results email #2

@ianmellis

Description

@ianmellis

Hello, I used the CellNet_Cloud webapp for 2 RNA-seq samples. The webapp progress bar completed and displayed the message: "Done! Check your email for your results." However, no results were in my email inbox. I repeated the analysis using a different email, and that also didn't work. I tried deleting and creating a new stack, which also didn't work, even after waiting an hour after the webapp said it was done.

There were no errors thrown during the analysis progress. One potential issue: the samples I uploaded had 38-bp reads (R2 end of paired end). Could this be the problem, since the training data were trimmed to 40-bp?

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type
    No fields configured for issues without a type.

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions