[BE-19] Maintenance / issue reporting: backend

[yusuftomilola]

Overview

Members who encounter a broken chair, faulty air conditioning, or a safety hazard have no formal channel to report it in the platform. A maintenance request module creates a trackable workflow for the hub team to investigate and resolve.

Context

• User entity: backend/src/users/entities/user.entity.ts
• WorkspacesModule: backend/src/workspaces/ — workspace FK for issue location
• NotificationsModule: backend/src/notifications/ — alert admins on new request; alert member on resolution
• CloudinaryModule: backend/src/cloudinary/ — for optional photo attachment upload

Tasks

• Create MaintenanceRequest entity: id, reportedByUserId (FK), workspaceId (FK, nullable — some issues are general), category (EQUIPMENT / FACILITY / SAFETY / OTHER), description (text), imageUrl (nullable), status (OPEN / IN_PROGRESS / RESOLVED), resolvedAt (nullable timestamptz), resolvedByStaffId (nullable FK), createdAt, updatedAt
• POST /maintenance — member submits a request; sends in-app notification to all admins/staff
• GET /maintenance/mine — member views their own submitted requests (paginated)
• GET /maintenance — admin/staff views all requests (paginated, filterable by status, category, workspaceId)
• PATCH /maintenance/:id/status — admin updates status to IN_PROGRESS or RESOLVED; when resolved, notify the reporting member via NotificationsModule and email
• GET /maintenance/:id — detail view (admin or own request)

Files to Modify / Create

• New: backend/src/maintenance/ (module, entity, controller, service, providers)
• backend/src/app.module.ts

[Trusty08]

@Trusty08 has applied to work on this issue as part of the Stellar Wave Program's 6th wave.

Hi, i'd love to work on this issue. I've gone through the requirement and i can fix the issue please assign me to it. Thank you.

ℹ️ Repo Maintainers: To accept this application, review their application or assign @Trusty08 to this issue.

[BigBen-7]

@BigBen-7 has applied to work on this issue as part of the Stellar Wave Program's 6th wave.

i would like to work on this, can it be assigned to me?

ℹ️ Repo Maintainers: To accept this application, review their application or assign @BigBen-7 to this issue.

[grantfox-oss]

🦊 GrantFox — @BigBen-7 has been assigned to this issue as part of the Official Campaign campaign!

Next steps:

1. Open a Pull Request referencing this issue (e.g., Closes #1187)
2. Your PR will be reviewed by the DistinctCodes maintainers

Good luck! Track your progress on GrantFox.

[drips-wave]

Congratulations, @BigBen-7! 🎉 Your application was accepted by the repo's maintainers, and the issue is due on June 30, 2026.

🧑‍💻 @BigBen-7: Please resolve the issue such that the repo's maintainers have enough time to review your contribution before the due date. You'll earn Points for completing the issue on-time, which will make you eligible for a share of the Stellar Wave Program's reward pool.

Warning

When opening a PR, please link it to this issue to ensure it gets tracked accurately. Points are awarded when this issue is marked as completed by the maintainer.

🤠 Repo maintainers: Please keep an eye on the contributor's progress and review their work before the due date. You can manage this issue, including adjusting its complexity and points, here.

🌊 Happy Wave 🌊

[grantfox-oss]

🎉 This issue has been marked as completed on GrantFox as part of the Official Campaign campaign!

@BigBen-7's PR #1253 was approved and merged by @yusuftomilola.

🏆 @BigBen-7: You earned 35 FoxPoints for this contribution! Your current tier: Explorer (471 total points). Track your full progress on GrantFox.

👏 Great work, @BigBen-7! Keep contributing to DistinctCodes.

[drips-wave]

This issue has been completed by @BigBen-7 as part of the Stellar Wave Program's 6th Wave 🥳

😎 @BigBen-7: You earned 200 Points for completing this issue! After the current Wave ends, you'll be eligible for a percentage of the Wave's reward pool based on the percentage of total points you've earned. Learn more here. You can also Leave a review to share your experience working on this issue.

🧑‍💻 Repo maintainers: How'd the contributor do? Leave a review to share your experience working with them.