HospitalRun initial UX research

[lauggh]

What's this issue all about? (Background and context)

HospitalRun started in 2016 and it's been at least that long ago since research has been conducted to assess the user and tech needs for hospital information systems and EHRs for the developing world. Meanwhile, research and design documentation is needed for contributors to understand user stories and solutions. This initial research will be necessary for the team to get on the same page.

What research questions are you trying to answer?

• Understand the tech and user needs for EMRs and HIS systems for facilities in developing areas.
• Understand the team dynamics for people in those facilities
• Understand the information that can/would be configured for an HIS system to be used in that facility/system

How should we prioritize development of features for HospitalRun 2.0?

Not sure. At the moment, thinking about qual research using the HospitalRun mailing list

What persona, persona segment, or customer type experiences the problem most acutely?

What business decisions will be made based on this information?

We will use this information to determine how to design an onboarding process when setting HospitalRun for the first time. We will also use this information to design a team workflow, if applicable.

What, if any, relevant prior research already exists?

Wiki: https://github.com/HospitalRun/hospitalrun-frontend/wiki/Personas

What timescales do you have in mind for the research?

Who will be leading the research?

@lauggh @HospitalRun/design

Relevant links (opportunity canvas, discussion guide, notes, etc.)

TBD