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ProcServ: reproduce issue with "bad"/"locked" permissions #8555

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3 tasks
Tom-Willemsen opened this issue Oct 28, 2024 · 0 comments
Open
3 tasks

ProcServ: reproduce issue with "bad"/"locked" permissions #8555

Tom-Willemsen opened this issue Oct 28, 2024 · 0 comments
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@Tom-Willemsen
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Tom-Willemsen commented Oct 28, 2024

Issue Description

As a developer I would like procserv log files to be reliably created with correct permissions / created with permissions that can't be seen as the file is locked.

On many instruments, particularly (but not exclusively) at the time of starting the IBEX server, the procserv log files can be created with invalid permissions. The symptoms are that:

  • Right click -> properties -> permissions is unable to show file permissions correctly
  • dir /q reports ... as the file owner rather than an actual username
  • The files are not readable by anyone (including admin)

Although this is happening on most instruments, it is not happening on dev or test machines. This ticket is to find a reliable way to reproduce the problem, ideally without an instrument machine, so that we can investigate/fix it.

Although this was noticed in the context of log rotation, it's actually a more general problem as it would prevent us from looking at these log files to diagnose a problem.

How & Where?

procServ is in EPICS-tools.

Reproducible (Yes/No)?

No: finding a way to reproduce this reliably is part of this issue.

Acceptance Criteria

  • Documented reliable way to trigger this issue

Either:

  • Issue fixed
    or
  • Follow-up issue created & proposed to fix

How to Review

Check that you can reliably reproduce this issue.

planning 82:00 2024/10/31

@ISISBuilder ISISBuilder moved this to Backlog in PI_2024_08 Oct 28, 2024
@Tom-Willemsen Tom-Willemsen changed the title ProcServ: reproduce issue with "bad" permissions ProcServ: reproduce issue with "bad"/"locked" permissions Oct 31, 2024
@KathrynBaker KathrynBaker added 5 and removed proposal labels Oct 31, 2024
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