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Email/SMS Receipt Delivery System #5

@Keshara1997

Description

@Keshara1997

Email/SMS Receipt Delivery System

🎯 Description

Send digital receipts to customers via email or SMS to reduce paper waste and improve customer experience.

📋 Acceptance Criteria

  • Add email/SMS option in checkout
  • Collect customer contact information
  • Generate HTML email receipts
  • Send SMS receipts with receipt link
  • Add email template customization
  • Implement delivery status tracking
  • Add resend receipt functionality
  • Store customer communication preferences

🔧 Technical Requirements

  • Integrate email service (SendGrid, AWS SES)
  • Integrate SMS service (Twilio, AWS SNS)
  • Create email templates
  • Add customer contact fields
  • Implement delivery tracking
  • Add template management system

🏷️ Labels

enhancement high-priority receipts communication sustainability

📊 Effort Estimate

2-3 weeks

🔗 Dependencies

  • Email/SMS service accounts
  • Customer management system

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