Email/SMS Receipt Delivery System #5
Description
Email/SMS Receipt Delivery System
🎯 Description
Send digital receipts to customers via email or SMS to reduce paper waste and improve customer experience.
📋 Acceptance Criteria
- Add email/SMS option in checkout
- Collect customer contact information
- Generate HTML email receipts
- Send SMS receipts with receipt link
- Add email template customization
- Implement delivery status tracking
- Add resend receipt functionality
- Store customer communication preferences
🔧 Technical Requirements
- Integrate email service (SendGrid, AWS SES)
- Integrate SMS service (Twilio, AWS SNS)
- Create email templates
- Add customer contact fields
- Implement delivery tracking
- Add template management system
🏷️ Labels
enhancement high-priority receipts communication sustainability
📊 Effort Estimate
2-3 weeks
🔗 Dependencies
- Email/SMS service accounts
- Customer management system