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Description
Known models affected (in our environment) are Dell Latitude 5450, Latitude 5550 and Latitude 7350.
Driver automation tool versions from at least 7.2.4 through 7.2.6, I haven't tried 8.0 as of yet.
There are multiple entries for these devices (3-4 each) for BIOS updates, unsure if this also occurs for drivers (possibly!), i.e.
1.-------------------------------- <SoftwareComponent schemaVersion="2.0" identifier="3a866384-ba53-4ad2-bdba-a2c656058595" packageID="3CDV4" releaseID="3CDV4" hashMD5="74420e09eb5fe41a1cfde0d7c1926e3f" path="FOLDER13625928M/1/Precision_3590_3591_Latitude_5550_1.18.1.exe" dateTime="2025-08-20T11:54:35Z" releaseDate="October 21, 2025" vendorVersion="1.18.1" dellVersion="1.18.1" packageType="LWXP" size="55791888"> <Name> <Display lang="en"><![CDATA[Dell Precision 3590/3591 and Latitude 5550 System BIOS,1.18.1,1.18.1]]></Display> </Name> <ComponentType value="BIOS">
2.--------------------------------------- SoftwareComponent schemaVersion="2.0" identifier="654b6e59-e4a9-4f34-b3d3-88876dbb1d4b" packageID="6PN67" releaseID="6PN67" hashMD5="f43c79ea26141d75a1dfc9d514b7afae" path="FOLDER06331236M/1/5550A24.exe" dateTime="2020-04-15T12:40:48Z" releaseDate="June 29, 2020" vendorVersion="A24" dellVersion="A24" packageType="LWXP" size="9014352"> <Name> <Display lang="en"><![CDATA[Dell Latitude 5550 System BIOS,A24,A24]]></Display> </Name> <ComponentType value="BIOS">
3.------------------------- <SoftwareComponent schemaVersion="2.0" identifier="654b6e59-e4a9-4f34-b3d3-88876dbb1d4b" packageID="6PN67" releaseID="6PN67" hashMD5="f43c79ea26141d75a1dfc9d514b7afae" path="FOLDER06331236M/1/5550A24.exe" dateTime="2020-04-15T12:40:48Z" releaseDate="June 29, 2020" vendorVersion="A24" dellVersion="A24" packageType="LWXP" size="9014352"> <Name> <Display lang="en"><![CDATA[Dell Latitude 5550 System BIOS,A24,A24]]></Display> </Name> <ComponentType value="BIOS">
This has led the MSEndpointMgr Driver Automation tool to download bios Version A24 and not 1.18.1 which is the latest. The 'releaseDate' could be used to ascertain the correct one. I have also escalated this with Dell to try and fix the root cause of the problem.