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baskup backup files are empty #21

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ckpankratz opened this issue Jan 9, 2018 · 3 comments
Open

baskup backup files are empty #21

ckpankratz opened this issue Jan 9, 2018 · 3 comments

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@ckpankratz
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Hi Peter,

First, thanks for developing baskup. This has been a useful application for me personally. I'd like to report an issue I'm having with the latest version. When I run baskup, my iMessage baskup files are all coming up empty. Attached is the baskup screen once the backup completes. On my disk, baskup does create a directory for each and every message thread, but the files are all zero length.

I'm using baskup 2.0 and running MacOS 10.12.6.

Am I doing something wrong (it worked on an earlier release of MacOS) or is there possibly an incompatibility issue?

Thanks for your help.
Chris

screen shot 2018-01-09 at 11 22 02 am

@hcrev
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hcrev commented Jan 31, 2018

Hey Chris,

I had the same issue. I believe this app backs up only new conversations since its previous backup.

Try resetting the backup date by clicking on File->Reset Backup Date. Then run the backup again.

@ckpankratz
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ckpankratz commented Jan 31, 2018 via email

@nonoesp
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nonoesp commented Dec 7, 2018

Worked as well.

This was a bit confusing. Maybe letting the user know there are no new backups "since last date" after pressing Run Backup could help?

Anyway, congrats this is a great tool.

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