You can use this communication scenario to read support user data.
The communication scenario SAP_COM_0347 allows you to read support user request logs.
Authentication Methods
This communication scenario can be configured with the following inbound authentication methods:
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Basic Authentication (user and password)
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X.509 (certificates)
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Check if a communication user already exists for this scenario. If not, create a communication user in the Maintain Communication Users app.
For more information, see the Related information section.
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Check if a communication system already exists for this scenario. If not, create a communication system in the Communication Systems app.
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Check if a communication arrangement already exists for this scenario. If not, create a communication arrangement for the Support User Request Log Integration scenario (SAP_COM_0347) in the Communication Arrangements app.
For more information, see the Related information section.