Replies: 17 comments 4 replies
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@addohm However, you need to ask yourself - why is Microsoft doing this for your account when accessing the OneDrive API?
If you still are having an issue, as this is a Business Account - raise a support case with Microsoft and ask them why your account is being throttled for OneDrive API access. You get to raise a support case with Microsoft when using Business Accounts - so use that capability. The last aspect is - you need to ensure that you are running the latest linux version - v2.4.25 - for your platform to ensure that there is not something else going on under the hood. |
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It is the API that is responsible for the throttling, you can read all about when throttling comes into play https://learn.microsoft.com/en-us/sharepoint/dev/general-development/how-to-avoid-getting-throttled-or-blocked-in-sharepoint-online?WT.mc_id=365AdminCSH_globalsearch. I've attached a screenshot of the limits and would like to know if we can configure the client to remain within these limits to avoid being repeatedly put to sleep, in my case, for 78 seconds each time. Thanks for your time and your efforts, they are very much valued and appreciated! |
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API Limits are all back end controlled - there is zero way to control this client side. |
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I'll definitely log off all devices for the next couple of days. I'm definitely running 2.4.25. I'm definitely running a business account. Id say there's always two instances of onedrive running all the time. My server, and my laptop. Both under the same WAN IP. \ At first I thought "Oh there's probably too frequent access" so I just left it. I didn't expect this to still be a thing 1.5-2 weeks later. My laptop and my server haven't done a damn thing. They don't download, or upload. What bothers me though is that my personal account works perfectly normal. In fact, I just re-downloaded my entire personal account (850GB) without issue.
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In that case this will 100% be a Microsoft Account Issue. Raise a case with Microsoft. |
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"I don't support custom software" is all he keeps saying. |
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What you need to do is raise an issue saying:
If you tell them you are using Linux .. of course they will say not supported ... so tell them that accessing your data, using their software does not work. |
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The linux server syncs personal, but not business. It allows upload and download from my laptop but not my server on the same network. |
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I did this. I've even showed them all my logs. |
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Sadly that's not true lol. I'll try detaching all devices for a few days to see what happens. I'll keep you up to date and thanks for trying to help. |
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Hang on a second ... you said earlier that your Linux and Windows system is having the same problem, and both devices are using Business Account Credentials. Can you please clarify more clearly what account type your Linux platform is using. |
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On my server (linux) it is using both personal and business until I can get this mess cleaned up. My laptop is windows using the MS onedrive app. |
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Well, I fired it up after about 5 or 6 days of my account being "offline" or logged off from the one drive service. Every device I have. Still getting throttled. No idea what to do but its clear that whatever this is it's very specific to the business account and Microsoft dolts don't know what the difference is. |
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@addohm
You mentioned that you have 2 instances working on the same system. Technically they 'should' be using different configurations + different access points. I am happy to do a MS Teams Meeting if you are open to that to do some 'real-time' diagnosis to help understand what is going on. |
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@addohm Continues on for another 700 - 800 files then again: Then ramps up dramatically: Each thread eventually finishes and the uploads are all done - a few failed file in-between, but this is what I am doing to chase down issues with the v2.5.0-alpha-0 codebase at the moment. |
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@addohm If there is still an issue, then it is 100% with your account that Microsoft need to look at. If you dont get the throttling, it is potentially something configuration wise or Docker deployment wise that has been done. I would suggest redeploy your 'Business' Docker container - re-configure from scratch, double check your steps. |
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Im still having this issue but missed one of your suggestions. I half-way gave up on it to be honest and just started overusing the piss out of the personal account that I had intended on closing. I don't think I ever tried this outside of docker. Going to try this tonight. 
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So far it seems to work outside of docker. |
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Heres something thats more interesting. Based on this old response to other issues I think it best if I create my own app package. |
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So you are using Docker on some 'unraid' platform ...... using a Docker image or system that is not built by me. My suggestions to you are:
Please seek support from 'Unraid' for your issue as they are providing the Operating System on which you are running. You bought it from them - thus you need to seek support from the 'unraid' folk. Their system / solution / method for Docker networking are contributing factors to your issue. Given that you can run the client manually, on the same network, but on a different machine without issue - points the issue to your 'unraid' box. Your alternative is to not use 'unraid' .. build yourself a system using Debian 12 or CentOS 8 Stream, use ZFS for the data storage for data you care about, run Docker or Podman in a supported way. |
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Nah, its still your image. They just create an "app" layer over it that basically creates the docker compose file. It literally does nothing except add convenience to the people that aren't good with docker. You can see what it does here: https://github.com/addohm/unraid-templates/blob/main/Onedrive/Onedrive.xml Anyway, for now it seems to be running correctly outside of some other issues I'm trying to resolve (also here in discussion). |
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Realizing this has been brought up before here, I've been unable to find what settings or where .
I recently started a business account. I am trying to upload the contents of my backed up cloud drive and for over a week now I've been throttled non-stop. Not a single upload (or download) is occuring.
#978
Now as one can expect of pretty much any tech company support, these guys don't know jack and when he heard "linux" all he could focus on was that. I explained over and over that my personal account, for which I've had and used for over a decade, has no issues. I'm at my wit's end with this. Can you tell me what setting and where?
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