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Using the CentralNic Reseller v17.0.13 module does not search for domains correctly #249
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thanks for forwarding, let us have an eye on it. |
do you mind providing your exact search? it is working fine for us if we try with e.g. |
The error occurs both ways, if I search for "testing" or "testing.com" (example) |
That is the error generated in the table "tblerrorlog" |
As I said before that only happens with CentralNic, with the Hexonet it works perfectly |
Thanks Andy for reporting. Should be patched in v17.1.1. |
The error continues in version 17.1.1 |
Can you reproduce this error? I have tried it in a new installation of whmcs and the error continues... As I said before it only happens with CentralNicReseller, with Hexonet it works normally. |
mhmm! let me dive again into this one... Do you mind sharing your Lookup Provider Settings? |
I am not able getting this ad-hoc reproduced. I connected now also to the live system, but works there as well. Looks like I need a bit more input (whois provider settings). |
my team mate @AsifNawaz-cnic was able getting this reproduced under PHP 7.3. it works fine for PHP 7.4 and above. |
That doesn't help, I'm using php version 8.1.18 |
Hi @AndyAlvarezDev, I apologize for any confusion earlier. Upon further analysis, it appears that the issue is not related to PHP 7.3. Instead, it seems to be related to the domain lookup provider. Please note that WHMCS has an integrated registrar module called CentralNic Reseller. It's possible that you may have accidentally selected this option instead of our custom CentralNic Reseller. To resolve this issue, please ensure that you select the correct CentralNic Reseller option that includes a version number. This should help resolve the issue you are experiencing. |
I am a dev, I have nothing wrongly configured and as I said before, that only happens with CentralNic. If it were my mistake, it would happen with another registrar, even with Hexonet and it works fine with all of them... |
I've tried it in a new installation too, I can't see the code because it's coded with ioncube, but I think the problem is related to "Premium Domains" I have it disabled, but apparently it takes it as if the button was active, I think It's related to that... But it's not an internal whmcs problem because it only occurs with CentralNic Reseller |
Hey Andy, I can reproduce this in case I am just having our CentralNic Reseller Registrar Module activated, but no inputs made / not configured or wrongly configured. Can you check the Registrar Module Settings for us as well? ... and if you don't mind submitting them again to ensure they are correctly saved again and then to retry? Also the Module Log might provide Details related to the CheckDomains call - do you mind sharing it? thanks |
Module configuration: Generated PHP log:
In "tblerrorlog" it basically boils down to the same thing |
@AndyAlvarezDev please check the Module Log, for related entries to CheckDomains. We identified how to patch and avoid HTTP 500 case and that ugly error being thrown. Still, the exact reason why it fails is related to the API response of CheckDomains. |
Thanks @AndyAlvarezDev. Very helpful. The Live System case is something I'll have to clarify. That error is yet unknown to me. We'll also have an eye on your hint related to the premium domains toggle. Thanks for addressing. |
@AndyAlvarezDev Regarding the Live System: Looks like your account has still status "PENDING" - incomplete set up. I've addressed this to our Sales Department. That's why you're receiving that Authorization failed error there. |
So, regarding the issue of WHMCS/sample-registrar-module#13 We were following the integration example of CheckAvailability and of GetDomainSuggestions. We rolled out v17.1.4 including the review of all that. |
Premium Domain Toggle -> Still WIP/in Analysis. I'll keep this thread updated. |
@AndyAlvarezDev I tested the Premium Domain Toggle -> works fine. You can identify this in the Module Log: HTH / Enjoy your day! |
@AndyAlvarezDev fyi: Sales Department (Jaume) activated .com for you in OT&E. |
WHMCS: 8.7.2
Module: Using the CentralNic Reseller v17.0.13 module does not search for domains correctly
Observation: with ISPAPI v17.0.13 (hexonet) it works normally, the problem is only with CentralNic Reseller
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