LoadSegmentError when playing a song

[51348761z]

Preflight Checklist

• I agree to follow the Code of Conduct that this project adheres to.
• I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• I have confirmed that no support FAQ resolves my issue.
• I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

How did you download Cider?

itch.io

App Information

{"clientInfo":{"client":"genten","env":"production","arch":"x64","platform":"linux","platformFriendly":"Linux","build":"desktop","clientVersion":"2.0.3","capi":"mla7njzflwnwgkxm92qf3h1b"},"buildInfo":{"version":"2.6.1.0","commit":"4be97e6009c18877fed0409c2a2273993c972f29","buildDate":"1738368066060","changelogUrl":"2.6.0-release"}}

Operating System

Linux

OS Version

Ubuntu 24.04.2 LTS / Linux 6.11.0-19-generic

How would you describe your issue?

Frontend

Commit Hash

4be97e6009c18877fed0409c2a2273993c972f29

Describe the Bug

Here's a screenshot of the problem when it occurred:

Steps to Reproduce

1. Tap an album at random
2. Play any song from the album

Anything else?

No response

[cider-collective]

Hello @51348761z 👋

We really appreciate you taking the time to report this issue! Please double-check your report to ensure your description is clear and concise—this will help us assist you as quickly as possible.

We kindly ask for your patience, and we'll get back to you as soon as we can.

In the meantime, feel free to check out our FAQs, which may have the answer to your question.

Thanks again, and we hope you enjoy the app! 😃

[cryptofyre]

This is usually a network or Apple sided issue, we cannot fix these.