diff --git a/nexus/billing.mdx b/nexus/billing.mdx index 4ebb30b7..31461a16 100644 --- a/nexus/billing.mdx +++ b/nexus/billing.mdx @@ -203,6 +203,21 @@ Go to **Billing** \> **"Manage Billing"** in the Stripe portal. Your access cont - Slack #ask-civic channel: [join here](https://join.slack.com/t/civic-developers/shared_invite/zt-37tv9fyo7-aDT43mUjOFQwdQFmfZLTRw) - Email: [support@civic.com](mailto:support@civic.com) + + + To add, change, or remove your Nexus payment method: + + 1. Click on your profile in the bottom left corner + 2. Go to **Settings** > **Billing** + 3. Click **Manage Billing** + 4. In the Stripe billing portal, you'll be able to: + - Add additional payment methods + - Select a default payment method + - Delete payment methods you no longer require + + You must have at least one valid payment method on file if you're on a paid plan. + + If your Nexus payment fails, the system will automatically retry the charge. Your account may be temporarily paused but will be reactivated as soon as a payment succeeds.