diff --git a/integrations/zendesk/integration.definition.ts b/integrations/zendesk/integration.definition.ts
index 82001b41060..52166fc217f 100644
--- a/integrations/zendesk/integration.definition.ts
+++ b/integrations/zendesk/integration.definition.ts
@@ -7,7 +7,7 @@ import { actions, events, configuration, channels, states, user } from './src/de
 export default new sdk.IntegrationDefinition({
   name: 'zendesk',
   title: 'Zendesk',
-  version: '2.8.1',
+  version: '2.8.2',
   icon: 'icon.svg',
   description:
     'Optimize your support workflow. Trigger workflows from ticket updates as well as manage tickets, access conversations, and engage with customers.',
diff --git a/integrations/zendesk/src/actions/hitl.ts b/integrations/zendesk/src/actions/hitl.ts
index 5bd26d2c8dc..c6b34f30120 100644
--- a/integrations/zendesk/src/actions/hitl.ts
+++ b/integrations/zendesk/src/actions/hitl.ts
@@ -13,8 +13,18 @@ export const startHitl: bp.IntegrationProps['actions']['startHitl'] = async (pro
     downstreamBotpressUser.user.pictureUrl ??
     'https://app.botpress.dev/favicon/bp.svg'
 
+  const { user } = await client.getUser({
+    id: input.userId,
+  })
+
+  const zendeskAuthorId = user.tags.id
+
+  if (!zendeskAuthorId) {
+    throw new sdk.RuntimeError(`User ${user.id} not linked in Zendesk`)
+  }
+
   const zendeskClient = getZendeskClient(ctx.configuration)
-  const zendeskBotpressUser = await _retrieveAndUpdateZendeskBotpressUser(props, {
+  await _updateZendeskBotpressUser(props, {
     zendeskClient,
     chatbotName,
     chatbotPhotoUrl,
@@ -24,7 +34,7 @@ export const startHitl: bp.IntegrationProps['actions']['startHitl'] = async (pro
     input.title ?? 'Untitled Ticket',
     await _buildTicketBody(props, { chatbotName }),
     {
-      id: zendeskBotpressUser,
+      id: zendeskAuthorId,
     },
     {
       priority: input.hitlSession?.priority,
@@ -48,7 +58,7 @@ export const startHitl: bp.IntegrationProps['actions']['startHitl'] = async (pro
   }
 }
 
-const _retrieveAndUpdateZendeskBotpressUser = async (
+const _updateZendeskBotpressUser = async (
   { client, ctx }: bp.ActionProps['startHitl'],
   {
     zendeskClient,
@@ -62,13 +72,11 @@ const _retrieveAndUpdateZendeskBotpressUser = async (
     name: chatbotName,
   })
 
-  const zendeskUser = await zendeskClient.createOrUpdateUser({
+  await zendeskClient.createOrUpdateUser({
     external_id: ctx.botUserId,
     name: chatbotName,
     remote_photo_url: chatbotPhotoUrl,
   })
-
-  return String(zendeskUser.id)
 }
 
 const _buildTicketBody = async (
diff --git a/packages/cli/package.json b/packages/cli/package.json
index 94e3a3df944..15f2df7c5df 100644
--- a/packages/cli/package.json
+++ b/packages/cli/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@botpress/cli",
-  "version": "4.17.2",
+  "version": "4.17.3",
   "description": "Botpress CLI",
   "scripts": {
     "build": "pnpm run bundle && pnpm run template:gen",
diff --git a/packages/cli/src/command-implementations/add-command.ts b/packages/cli/src/command-implementations/add-command.ts
index b57072be7e6..f0be366831f 100644
--- a/packages/cli/src/command-implementations/add-command.ts
+++ b/packages/cli/src/command-implementations/add-command.ts
@@ -117,7 +117,8 @@ export class AddCommand extends GlobalCommand<AddCommandDefinition> {
     if (ref.type === 'name' && ref.version === pkgRef.LATEST_TAG) {
       // If the semver version expression is 'latest', we assume the project
       // is compatible with all versions of the latest major:
-      targetPackage.pkg.version = `^${semver.major(targetPackage.pkg.version)}.0.0`
+      const major = semver.major(targetPackage.pkg.version)
+      targetPackage.pkg.version = `>=${major}.0.0 <${major + 1}.0.0`
 
       this.logger.log(
         `Dependency "${packageName}" will be installed with version "${targetPackage.pkg.version}". ` +
diff --git a/plugins/file-synchronizer/package.json b/plugins/file-synchronizer/package.json
index bbb3a04f7b5..f1665bd4b43 100644
--- a/plugins/file-synchronizer/package.json
+++ b/plugins/file-synchronizer/package.json
@@ -13,7 +13,9 @@
   "devDependencies": {
     "@botpress/cli": "workspace:*",
     "@botpresshub/hitl": "workspace:*",
-    "@types/picomatch": "^3.0.2"
+    "@types/picomatch": "^3.0.2",
+    "@types/semver": "^7.3.11",
+    "semver": "^7.3.8"
   },
   "bpDependencies": {
     "files-readonly": "../../interfaces/files-readonly"
diff --git a/plugins/file-synchronizer/plugin.definition.ts b/plugins/file-synchronizer/plugin.definition.ts
index c8cb894e4a9..6f420eae646 100644
--- a/plugins/file-synchronizer/plugin.definition.ts
+++ b/plugins/file-synchronizer/plugin.definition.ts
@@ -1,4 +1,5 @@
 import * as sdk from '@botpress/sdk'
+import semver from 'semver'
 import filesReadonly from './bp_modules/files-readonly'
 
 const FILE_FILTER_PROPS = sdk.z.object({
@@ -59,7 +60,7 @@ const FILE_FILTER_PROPS = sdk.z.object({
 
 export default new sdk.PluginDefinition({
   name: 'file-synchronizer',
-  version: '0.7.7',
+  version: '1.0.0',
   title: 'File Synchronizer',
   description: 'Synchronize files from external services to Botpress',
   icon: 'icon.svg',
@@ -197,6 +198,9 @@ export default new sdk.PluginDefinition({
     },
   },
   interfaces: {
-    'files-readonly': filesReadonly,
+    'files-readonly': {
+      ...filesReadonly,
+      version: `>=${semver.major(filesReadonly.version)}.0.0 <${semver.major(filesReadonly.version) + 1}.0.0`,
+    },
   },
 })
diff --git a/plugins/hitl/package.json b/plugins/hitl/package.json
index f37b7aba36a..d76aba35013 100644
--- a/plugins/hitl/package.json
+++ b/plugins/hitl/package.json
@@ -13,7 +13,9 @@
   "devDependencies": {
     "@botpress/cli": "workspace:*",
     "@botpresshub/hitl": "workspace:*",
-    "@types/lodash": "^4.14.191"
+    "@types/lodash": "^4.14.191",
+    "@types/semver": "^7.3.11",
+    "semver": "^7.3.8"
   },
   "bpDependencies": {
     "hitl": "../../interfaces/hitl"
diff --git a/plugins/hitl/plugin.definition.ts b/plugins/hitl/plugin.definition.ts
index b89f60287a3..4878f5a5acc 100644
--- a/plugins/hitl/plugin.definition.ts
+++ b/plugins/hitl/plugin.definition.ts
@@ -1,4 +1,5 @@
 import * as sdk from '@botpress/sdk'
+import semver from 'semver'
 import hitl from './bp_modules/hitl'
 
 export const DEFAULT_HITL_HANDOFF_MESSAGE =
@@ -85,7 +86,7 @@ const PLUGIN_CONFIG_SCHEMA = sdk.z.object({
 
 export default new sdk.PluginDefinition({
   name: 'hitl',
-  version: '0.13.2',
+  version: '1.0.0',
   title: 'Human In The Loop',
   description: 'Seamlessly transfer conversations to human agents',
   icon: 'icon.svg',
@@ -208,7 +209,7 @@ export default new sdk.PluginDefinition({
     },
   },
   interfaces: {
-    hitl,
+    hitl: { ...hitl, version: `>=${semver.major(hitl.version)}.0.0 <${semver.major(hitl.version) + 1}.0.0` },
   },
   events: {
     humanAgentAssignedTimeout: {
diff --git a/plugins/knowledge/package.json b/plugins/knowledge/package.json
index c6a058b98dd..306c2e0205b 100644
--- a/plugins/knowledge/package.json
+++ b/plugins/knowledge/package.json
@@ -15,7 +15,9 @@
     "@botpress/cli": "workspace:*",
     "@botpress/common": "workspace:*",
     "@botpresshub/llm": "workspace:*",
-    "@bpinternal/genenv": "0.0.1"
+    "@bpinternal/genenv": "0.0.1",
+    "@types/semver": "^7.3.11",
+    "semver": "^7.3.8"
   },
   "bpDependencies": {
     "llm": "../../interfaces/llm"
diff --git a/plugins/knowledge/plugin.definition.ts b/plugins/knowledge/plugin.definition.ts
index a732add32a2..6767562aa63 100644
--- a/plugins/knowledge/plugin.definition.ts
+++ b/plugins/knowledge/plugin.definition.ts
@@ -1,11 +1,12 @@
 import * as sdk from '@botpress/sdk'
+import semver from 'semver'
 import llm from './bp_modules/llm'
 
 export default new sdk.PluginDefinition({
   name: 'knowledge',
-  version: '0.0.1',
+  version: '1.0.0',
   configuration: { schema: sdk.z.object({}) },
   interfaces: {
-    llm,
+    llm: { ...llm, version: `>=${semver.major(llm.version)}.0.0 <${semver.major(llm.version) + 1}.0.0` },
   },
 })
diff --git a/plugins/personality/package.json b/plugins/personality/package.json
index 084c27e4a7e..c92669252c0 100644
--- a/plugins/personality/package.json
+++ b/plugins/personality/package.json
@@ -16,7 +16,9 @@
     "@botpress/cli": "workspace:*",
     "@botpress/common": "workspace:*",
     "@botpresshub/llm": "workspace:*",
-    "@bpinternal/genenv": "0.0.1"
+    "@bpinternal/genenv": "0.0.1",
+    "@types/semver": "^7.3.11",
+    "semver": "^7.3.8"
   },
   "bpDependencies": {
     "llm": "../../interfaces/llm"
diff --git a/plugins/personality/plugin.definition.ts b/plugins/personality/plugin.definition.ts
index 8b381b7d626..afe1562d958 100644
--- a/plugins/personality/plugin.definition.ts
+++ b/plugins/personality/plugin.definition.ts
@@ -1,9 +1,10 @@
 import * as sdk from '@botpress/sdk'
+import semver from 'semver'
 import llm from './bp_modules/llm'
 
 export default new sdk.PluginDefinition({
   name: 'personality',
-  version: '0.0.1',
+  version: '1.0.0',
   configuration: {
     schema: sdk.z.object({
       model: sdk.z.string().describe('Model to use to handle bot personality'),
@@ -16,6 +17,6 @@ export default new sdk.PluginDefinition({
     }),
   },
   interfaces: {
-    llm,
+    llm: { ...llm, version: `>=${semver.major(llm.version)}.0.0 <${semver.major(llm.version) + 1}.0.0` },
   },
 })
diff --git a/plugins/synchronizer/package.json b/plugins/synchronizer/package.json
index f1dcf4dc95a..b93b28d80b9 100644
--- a/plugins/synchronizer/package.json
+++ b/plugins/synchronizer/package.json
@@ -17,7 +17,9 @@
     "@botpresshub/deletable": "workspace:*",
     "@botpresshub/listable": "workspace:*",
     "@botpresshub/updatable": "workspace:*",
-    "@types/lodash": "^4.14.191"
+    "@types/lodash": "^4.14.191",
+    "@types/semver": "^7.3.11",
+    "semver": "^7.3.8"
   },
   "bpDependencies": {
     "listable": "../../interfaces/listable",
diff --git a/plugins/synchronizer/plugin.definition.ts b/plugins/synchronizer/plugin.definition.ts
index 0ab49bd8c1e..e1475ee6e60 100644
--- a/plugins/synchronizer/plugin.definition.ts
+++ b/plugins/synchronizer/plugin.definition.ts
@@ -1,4 +1,5 @@
 import * as sdk from '@botpress/sdk'
+import semver from 'semver'
 import deletable from './bp_modules/deletable'
 import listable from './bp_modules/listable'
 
@@ -6,7 +7,7 @@ const itemSchema = listable.definition.entities.item.schema
 
 export default new sdk.PluginDefinition({
   name: 'synchronizer',
-  version: '0.0.1',
+  version: '1.0.0',
   configuration: {
     schema: sdk.z.object({
       tableName: sdk.z.string().title('Table Name').describe('The name of the table to store items'),
@@ -68,7 +69,13 @@ export default new sdk.PluginDefinition({
     },
   },
   interfaces: {
-    listable,
-    deletable,
+    listable: {
+      ...listable,
+      version: `>=${semver.major(listable.version)}.0.0 <${semver.major(listable.version) + 1}.0.0`,
+    },
+    deletable: {
+      ...deletable,
+      version: `>=${semver.major(deletable.version)}.0.0 <${semver.major(deletable.version) + 1}.0.0`,
+    },
   },
 })
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index 8fb193f3cc3..64ff825c17d 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -2621,6 +2621,12 @@ importers:
       '@types/picomatch':
         specifier: ^3.0.2
         version: 3.0.2
+      '@types/semver':
+        specifier: ^7.3.11
+        version: 7.5.0
+      semver:
+        specifier: ^7.3.8
+        version: 7.5.1
 
   plugins/hitl:
     dependencies:
@@ -2643,6 +2649,12 @@ importers:
       '@types/lodash':
         specifier: ^4.14.191
         version: 4.14.195
+      '@types/semver':
+        specifier: ^7.3.11
+        version: 7.5.0
+      semver:
+        specifier: ^7.3.8
+        version: 7.5.1
 
   plugins/knowledge:
     dependencies:
@@ -2671,6 +2683,12 @@ importers:
       '@bpinternal/genenv':
         specifier: 0.0.1
         version: 0.0.1
+      '@types/semver':
+        specifier: ^7.3.11
+        version: 7.5.0
+      semver:
+        specifier: ^7.3.8
+        version: 7.5.1
 
   plugins/logger:
     dependencies:
@@ -2721,6 +2739,12 @@ importers:
       '@bpinternal/genenv':
         specifier: 0.0.1
         version: 0.0.1
+      '@types/semver':
+        specifier: ^7.3.11
+        version: 7.5.0
+      semver:
+        specifier: ^7.3.8
+        version: 7.5.1
 
   plugins/synchronizer:
     dependencies:
@@ -2755,6 +2779,12 @@ importers:
       '@types/lodash':
         specifier: ^4.14.191
         version: 4.14.195
+      '@types/semver':
+        specifier: ^7.3.11
+        version: 7.5.0
+      semver:
+        specifier: ^7.3.8
+        version: 7.5.1
 
 packages: