icue software wont find virtual hub

[YiepNet]

Issue does not already exist?

I have searched and found no existing issue

Select Environment

Docker

Home Assistant related?

yes

Description

tryed connecting diyhue to icue so i can match my pc and assorys to my lights
icue is from corsairs site and its free https://www.corsair.com/us/en/s/icue

Errorlog:

uhm

Steps to reproduce

download icue and install https://www.corsair.com/us/en/s/icue
go to icue settings and plugins and select hue
after that go to home and click on image of the hub and in the coner selcet run wizard

Please enter your operating system details here

homeassistant
win10

What DiyHue version(branch) are you using?

master (latest)

[mariusmotea]

Hi,

If icue use only the cloud based discovery then it will not find the diyHue bridge. You can try to disconnect the internet while scanning for a hue bridge, this may force a fallback to local network detection because the cloud discovery service will not be reachable.

[YiepNet]

thanks i will try that i will give an update soon

[YiepNet]

hi sorry had a lot todo so i did try with a local router without an isp connection and it didnt work

[YiepNet]

sorry for my terible enlish

[YiepNet]

any other things i can try?

[mariusmotea]

You can contact Corsair and ask them what is the pair methods available for iCue. Or more exactly if offline pairing is possible.