Missing pinned and quick access

[ZoroNasr]

Description

Sometimes when I open the files app, the pinned folders to the left and the quick access folders are missing.

Steps To Reproduce

1. Open the app
2. the folders are missing.

Requirements

Fix the issue if possible.

Files Version

3.4.1.0

Windows Version

10.0.22631.3593

Log File

debug.log

[Josh65-2201]

Thanks for the report, Do you have Files settings > Advanced > Open Files on Windows startup enabled?

[ZoroNasr]

No

[ZoroNasr]

I just open the files app randomly, sometimes works nice, sometimes like you see.

[NathanaelLip]

I have Open Files on Windows startup enabled, and I am also receiving this issue. It hides all pins in both the side bar and the home page.

[Josh65-2201]

How about Files settings > Advanced > Leave app running in the background when the window is closed

[ZoroNasr]

this option is left on 

[Josh65-2201]

Can you try turning that off, close and reopen Files and see if it still happens

[ZoroNasr]

Ok, so far, very good. I reopened it like 3 times, and it behaves normally. I will update it in 2 days or so to make sure.

[Josh65-2201]

Great. We will continue tracking this in #15410. You can check there or click subscribe in the right sidebar for updates.