Bug: Force Close when Rearranging Pin items in side bar

[Rockisaway]

Description

I just downloaded the application for files and it keeps force closing whenever I am trying to rearrange the pinned items in the sidebar. So far it won't let me actually save a new order.

Steps To Reproduce

1. Right click on the left hand sidebar under pinned
2. select the option to reorder pinned items
3. Rearrange any of the items
4. Either at force closes on its own or when I hit save it force closes the whole window.

Files Version

3.9.1.0

Windows Version

10.0.26100.3194

User ID

2cbaca5a-a95b-4527-a525-e44b93be7a88

Log File

debug.log

[Josh65-2201]

Thanks for the report, the log doesn't show any errors, can you type Event Viewer into the Windows start menu search > Click Windows logs > Click Application > Screenshot the first error that have Files.exe shown on the first line > Send this on GitHub (Email attachments don't work)

[avduo]

I had this as well this evening on the 1st usage. Once reopened, the app seemed ok and didn't do it again on reordering them.

[Josh65-2201]

@Rockisaway Can you provide the asked information above

[Josh65-2201]

@Rockisaway Can you see if this is still an issue in the preview version https://files.community/download

If so, can you type Event Viewer into the Windows start menu search > Click Windows logs > Click Application > Screenshot the first error that have Files.exe shown on the first line > Send this on GitHub (Email attachments don't work)

[ChengYi0224]

Same crash on verison 3.9.1.0

From Event Viewer:

程式 Files.exe 版本 1.0.0.0 已停止與 Windows 互動，而且已關閉。若要查看是否有此問題的詳細資訊，請檢查位於 [安全性與維護] 控制台中的問題歷程記錄。
處理程序識別碼: 258c
開始時間: 01dbab17af65381e
終止時間: 7
應用程式路徑: C:\Program Files\WindowsApps\49306atecsolution.FilesUWP_3.9.1.0_x64__et10x9a9vyk8t\Files.App\Files.exe
報告識別碼: 17d539e5-7d31-4cdc-82ac-50eae8b712c4
失敗的套件完整名稱: 49306atecsolution.FilesUWP_3.9.1.0_x64__et10x9a9vyk8t
失敗的套件相關應用程式識別碼: App
擱置類型: Cross-process

Details:

[Josh65-2201]

Please screenshot the error. GitHub will format the text wrong otherwise. Can you also try the preview version

[ChengYi0224]

Version: Stable 3.9.1.0

[ChengYi0224]

Version: Preview 3.9.3.0
Crashes as well

[Josh65-2201]

Unfortunately it only says that Windows force closed Files with no reason as far as I can see.