App stuck on Initialising model

[vishutanwar]

Describe the bug:
It stuck on initialzing model

To Reproduce:
Steps to reproduce the behavior:

1. Go to model gemma4 E2B-IT
2. Click on try it
3. Then it stuck at initialising model.
4. It didn’t move from there just stuck there

Expected behaviour :
It starts and i can able to use the model

Screenshots:

Device & App Information (Please complete the following):

• Device: iphone 16
• Version: iOS 26.3.1
• App Version: 1.0.3

[soufian212]

Any solution?

[vishutanwar]

I believe iphone 16 is not capable of running that model, but i am not sure !!!

[kellyvv]

FYI Gemma 4 E2B runs fine on iPhone in https://github.com/kellyvv/PhoneClaw if you need a sanity check that the model itself is OK on your device — might help narrow down whether the issue is Gallery-side or model-side.

[dpknag]

Hi @vishutanwar,

Thank you for reporting this issue. The Gemma-4-E2B-it model is supported and should run on the iPhone 16.

We recently released a new iOS version (v1.0.4) on the App Store; please update and try the latest version.

To help resolve the stuck initialization, please try the following steps:

• Restart the app: Force close the app entirely, reopen it, and try loading the model again.
• Redownload the model: If it remains stuck, please delete the model from the Model Manager and redownload.

Please let us know if these steps help get the model running!