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Cannot raise temperature, only lower. #19

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neilbrookins opened this issue Sep 19, 2023 · 4 comments
Open

Cannot raise temperature, only lower. #19

neilbrookins opened this issue Sep 19, 2023 · 4 comments

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@neilbrookins
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The control for temperature appears to be all the way to the end of the range when it’s set for 77 degrees F. I can easily set it colder to 70F but then when I move it the other way 75F is the warmest it will go. I can’t get back to 77F where I started. It’s like it doesn’t know what the full range should be. It’s artificially limiting the range. This is in cooling mode on a Sensi classic, not the touch screen model.
IMG_1710

@iprak
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iprak commented Sep 19, 2023

What you are experiencing sounds like #6. I played with my thermostat and setting varying temperatures seemed to work most of the times. I don't have a fix for this behavior. The end point does not report failure and in my experience subsequent data refresh would bring older data.

@iprak
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iprak commented Dec 16, 2023

Any updates on this?

@neilbrookins
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This issue can be fixed in HA. The root cause is a mismatch between how Sensi and HA interpret the meaning of the limits.
Please vote for this issue to be fixed here:

https://community.home-assistant.io/t/generic-thermostat-heating-range-and-cooling-range/703169/5?u=neilbrookins

@neilbrookins
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Basically what was happening here is I was trying to raise or lower the limit beyond the HA enforced limits. I didn’t know at the time that’s what was happening because Sensi didn’t enforce the limit the same way as HA. Meaning Sensi lets you cool to a higher limit than the max limit in HA. That’s because the max limit on Sensi is only enforced for heating not cooling. So that mismatch caused me confusion. I had set a max heating to 75. And was cooling to 77. That’s ok with Sensi app. But not allowed by the integration. Please see previous comment and vote to fix this in the website.

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