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Show real steps at Address "page" (checkout) #2371

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xApep opened this issue Sep 16, 2022 · 2 comments
Open

Show real steps at Address "page" (checkout) #2371

xApep opened this issue Sep 16, 2022 · 2 comments
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@xApep
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xApep commented Sep 16, 2022

It would be a way better user experience if at Address step of a checkout flow we show real steps and not "all" of them.

Example:

  • we only have one shipping method
  • we only have one payment method

If you select this options in backend Checkout module setting
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then it would make sense to show at Address step only Address and Review step.

Currently at Address step we show Address, Shipping, Payment and Review and then when you click next, you are redirected to Review and then you only have Address and Review (shipping and payment are just gone).
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Benefit of showing and using steps is that user sees what he needs to do; it can determine if he will step out of the funnel or not and in this case it does not do what it is suppose to do; Show steps which you need to do.

@aschempp
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We can likely improve that if you only have one payment and billing option in the checkout module. But you can theoretically have multiple shipping options (for different countries), and only after entering the billing address we can know if the step actually exists. The alternative would be the opposite, not showing the steps until they become necessary 🤔

@xApep
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xApep commented Sep 27, 2022

You are right - it is not that simple.

Will think if I can think of something out :)

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