Replies: 4 comments 4 replies
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Also, we forgot to mention that if we disable the "Compressed" property in the menu, this issue doesn't happen. |
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On the DriveClient.js file, i located the DriveClient.prototype.createUploadRequest function. If i put a setTimeout on the request object (reqObj) inside that function, will that fix this issue? |
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If compression is the issue, just use the latest build. Compression was removed at some point. |
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I have the same problem on very slow internet connexion, I activated compression and cannot compress my file more, what should I do? How can I increase the timeout delay? Thank you! |
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We are running version 21.0.2 self-hosted and we are experiencing this issue with diagrams that are large in byte size (more than 1.5MB) or too complex. When we open a large diagram file from Google Drive, make some changes and want to save them (whether through automatic save after making a change or manual change through "File -> Save"), we get a timeout error (as evidenced by the screenshots below).
We would like to know if this timeout comes from DrawIO or Google Drive itself. If it comes from DrawIO, we want to know if it’s possible to change the value of the timeout and where exactly we can do that.
We opened an issue for this before (#3815) but since nobody replied, we were hoping to get some answers here.
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