Recommendations feature does not persist after player is closed #122
Labels
bug
Something isn't working
Groomed
JWP team has reviewed the ticket and deemed it necessary
native-sdk-issue
Work is blocked by native SDK
Describe the bug
Noticed an android-only issue that recommendations is only enabled the first time the player is opened. Once player is closed and reopened, recommendations is interestingly disabled. In fact, even if you open another player configured to display recommendations, no recommendations on any players will show up anymore. It'll only be enabled again if you close and reopen the whole app.
To Reproduce
Use the
Example
application as reference material and a starting place to reproduce any bugs.Steps to reproduce the behavior:
Example
app file with this gist's content - https://gist.github.com/hunyoboy/fede5a73c9c498e0d3d6f844eb16439a. Ensure to also replace with real values here - https://gist.github.com/hunyoboy/fede5a73c9c498e0d3d6f844eb16439a#file-singleexample-js-L23Example
app. Make sure to reference the latest version. v1.0.3 at the time of this ticket creation.Single Example
section and observe the bug.Expected behavior
Screenshots / Visual evidence
recommendation-bug.mp4
Desktop (please complete the following information):
No build issue.
Additional context
We use Jwplayer recommendations heavily on both ios/android.
JWP Ticketing
https://support.jwplayer.com/hc/en-us/requests/226877
Issues
are valuable for open-source collaboration, a JWP request ensures that you will receive clear timelines and efficient support.The text was updated successfully, but these errors were encountered: