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Long time running organisation cache #794

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EliVolsch opened this issue Mar 7, 2025 · 2 comments
Open

Long time running organisation cache #794

EliVolsch opened this issue Mar 7, 2025 · 2 comments
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Priority: Medium Support Portal Ticket logged via Kartoza support portal

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@EliVolsch
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Good morning,
I am uploading data and although it seems the data upload goes fast, the system gets stuck for a long time at 85% doing "Running organisation cache". The same happened yesterday. Why is that?

Image

The problem is that I need to access to the report to see what wells were skipped, but I can't because the process is not completed. Please help! thanks.

@EliVolsch EliVolsch added Priority: Medium Support Portal Ticket logged via Kartoza support portal labels Mar 7, 2025
@github-project-automation github-project-automation bot moved this to To do in IGRAC GGIS Mar 7, 2025
@meomancer
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Hi @Elie114 or @clau1313
The upload status is STOP
So we need to do "Resume"

That is because the background process stopped (Maybe the resource is not enough)

@meomancer
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Note for me:

Solution

  • Create the task to check the uploader per 5 minutes
  • If the uploader is stop but from the background process, autoresume the process

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Priority: Medium Support Portal Ticket logged via Kartoza support portal
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