Product/Category Not Saving in Magento 2.4.8

[agilaaskan]

Preconditions and environment

• Magento version - 2.4.8
• Anything else that would help a developer reproduce the bug - related to TinyMCE text editor

Steps to reproduce

We are facing an issue in Magento 2.4.8 Open Source where product and category data is not saving when using the TinyMCE text editor.

If the editor content includes the word "from", the save action fails.

When the word "from" is removed from the content, the product/category saves successfully.

This issue is only observed in Magento 2.4.8 Open Source version.

Please advise on a fix or workaround.

Expected result

Product/category need to save and show success message at admin side

Actual result

when save product/category it showing this error message
A technical problem with the server created an error. Try again to continue what you were doing. If the problem persists, try again later.


Additional information

No response

Release note

2.4.8,2.4.8 P1,2.4.8 P2

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @agilaaskan. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-November]

Hello @agilaaskan ,

Thank you for the report and your collaboration.

We attempted to reproduce the reported issue using our latest 2.4-develop build. However, the issue could not be reproduced. Here is the screenshot for the references.

We followed the provided pre-conditions and steps to reproduce, but did not encounter the issue. Kindly let us know if we might have missed any specific detail or step during the reproduction process and Please share the screenshots if possible.

As a result, we are marking this issue as "Needs Update".

Thank you once again!

[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[agilaaskan]

Hi Team,

Please confirm did you checked in magento 2.4.8 version.
And also try to add below content in product short description and let me know.
Note: I shared content with html tag please use the same.

Meet the new MAX NANO G2 AQUARIUM from Red Sea - the deepest & widest member of the MAX NANO series, with the same stylish look and hassle-free Plug & Play reefkeeping, but with more space for coral growth.

The all-new MAX NANO G2 XL comes with all the necessary equipment needed for a stunning home reef, sparing the hobbyist from component selection or compatibility concerns. It benefits from superior infrastructure, optimal water management, extra-fortified cabinets, and 2 new G2 features: ReefATO+ and NanoMat-ready rear sumps.

The MAX NANO G2 XL comes with a comprehensive REEF-SPEC package:

• Ultra-clear aquarium glass
• Wi-Fi-controlled ReefLED 50 lighting
• REEF-SPEC filtration and circulation systems
• Powerful NANO-XL protein skimmer
• One-plug control panel
• Optional marine-spec cabinet
• ReefATO+ and NanoMat-ready rear sumps