Error to create creditmemo when bundle

[aamant]

Preconditions and environment

• Magento version 2.4.8-p3

This issue occurs when the child product in the bundle contains multiple quantities.
The method \Magento\Sales\Controller\Adminhtml\Order\Creditmemo\Save::adjustCreditMemoItemQuantities applies the number of child products to the parent. This is an error.

Steps to reproduce

• Create a bundle product
• Associate a single product with a default quantity greater than 1
• Create an order and invoice it
• When creating the creditmemo, an exception is thrown because the quantity is greater than the quantity ordered

The quantity of the bundle cannot be equal to the sum of these children.

Expected result

An creditmemo is created

Actual result

An exception is throw.

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @aamant. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[domeglic]

I have the same issue, looks like there was some kind of fix for this here which is already in 2.4-develop: ef2b8bd

[aamant]

@domeglic Thank you, I'll test it with this branch.

[engcom-Bravo]

@domeglic Thanks for your Contribution!!.

Hi @aamant,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are not able to reproduce the issue.Kindly refer the screenshots.

we are able to create the creditmemo.kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.