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docs/work-items/workspace-work-item-types.md

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@@ -5,7 +5,7 @@ description: Define work item types and custom properties at the workspace level
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# Workspace Work Item Types <Badge type="warning" text="Enterprise Grid" />
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On the Enterprise Grid, work item types are defined at the workspace level by Workspace Admins and imported into projects.
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On the Enterprise Grid, work item types are defined at the workspace level by Workspace Admins and imported into projects.
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This ensures consistency — a "Bug" in one project has the same properties and structure as a "Bug" in another — while keeping centralized governance over how work is tracked across your organization.
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## Hierarchy
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Hierarchy lets you define structured parent-child relationships between work item types at the workspace level.
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Hierarchy lets you define structured parent-child relationships between work item types at the workspace level.
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Once configured, it controls which types can be nested under which — ensuring that work is organized consistently across every project in the workspace.
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For example, a product engineering team might define:
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| Level | Types | Role in the hierarchy |
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| ----- | ------------------- | -------------------------------- |
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| 2 | Epic | Major feature or deliverable |
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| 1 | Story, Bug | Individual units of work |
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| 0 | Task, Spike | Leaf-level execution items |
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| Level | Types | Role in the hierarchy |
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| ----- | ----------- | ---------------------------- |
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| 2 | Epic | Major feature or deliverable |
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| 1 | Story, Bug | Individual units of work |
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| 0 | Task, Spike | Leaf-level execution items |
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In this setup, an Epic can contain Stories and Bugs, and a Story can contain Tasks and Spikes. But a Task cannot contain an Epic — the hierarchy enforces the defined structure.
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**Type changes.** If a work item already has parent or child relationships, changing its type is only allowed if the new type is valid within the existing hierarchy. If the change would create an invalid relationship, it's blocked.
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**Data integrity.** Hierarchy prevents invalid parent-child mappings from being created through any surface — the UI, bulk operations, or imports. Existing relationships that were created before hierarchy was enabled remain intact, but new invalid relationships cannot be added.
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**Data integrity.** Hierarchy prevents invalid parent-child mappings from being created through any surface — the UI, bulk operations, or imports. Existing relationships that were created before hierarchy was enabled remain intact, but new invalid relationships cannot be added.

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