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Workspace Work Item Types and Hierarchy (#417)
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docs/.vitepress/config.ts

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@@ -411,8 +411,12 @@ export default defineConfig({
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],
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},
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{
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text: "Work Item Types",
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link: "/core-concepts/issues/issue-types",
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text: "Project Work Item Types",
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link: "/work-items/project-work-item-types",
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},
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{
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text: "Workspace Work Item Types",
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link: "/work-items/workspace-work-item-types",
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},
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{ text: "Work Item States", link: "/core-concepts/issues/states" },
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{ text: "Work Item Labels", link: "/core-concepts/issues/labels" },

docs/importers/asana.md

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> **Role**: Workspace admins
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::: tip
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To import issue types from Asana, make sure the [Work item types](/core-concepts/issues/issue-types) feature is enabled in your Plane project.
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To import issue types from Asana, make sure the [Work item types](/work-items/project-work-item-types) feature is enabled in your Plane project.
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:::
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To import Asana issues to a Plane project, follow these steps:

docs/importers/clickup.md

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- ClickUp Lists organized within Folders.
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::: tip
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To import custom task types from ClickUp, make sure the [Work item types](/core-concepts/issues/issue-types) feature is enabled in your Plane project.
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To import custom task types from ClickUp, make sure the [Work item types](/work-items/project-work-item-types) feature is enabled in your Plane project.
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:::
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## Import from ClickUp

docs/importers/flatfile.md

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When bringing your data from CSV into Plane, here's exactly what you can transfer over:
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| Field | Notes |
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| -------------- | ----------------------------------------------------------------------------------------------------------- |
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| Title | Required for all items |
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| Description | Plain text only - any formatting, images, or tags will be imported as raw text |
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| Work Item Type | Make sure the [Work item types](/core-concepts/issues/issue-types) feature is enabled in your Plane project |
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| State | Must map to valid states in your Plane project |
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| Assignees | **Must be email addresses**, not usernames - this is how Plane connects work items to users |
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| Priority | Must map to valid priority values in your Plane project |
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| Created By | **Must be email addresses** - allows Plane to track who originally created the item |
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| Start Date | |
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| Target Date | |
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| Labels | |
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| Cycle | |
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| Module | |
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| Created At | |
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| Field | Notes |
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| -------------- | ------------------------------------------------------------------------------------------------------------- |
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| Title | Required for all items |
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| Description | Plain text only - any formatting, images, or tags will be imported as raw text |
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| Work Item Type | Make sure the [Work item types](/work-items/project-work-item-types) feature is enabled in your Plane project |
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| State | Must map to valid states in your Plane project |
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| Assignees | **Must be email addresses**, not usernames - this is how Plane connects work items to users |
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| Priority | Must map to valid priority values in your Plane project |
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| Created By | **Must be email addresses** - allows Plane to track who originally created the item |
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| Start Date | |
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| Target Date | |
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| Labels | |
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| Cycle | |
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| Module | |
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| Created At | |
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## Managing your imports
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docs/importers/jira.md

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> **Role**: Workspace admins
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::: tip
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To import issue types from Jira, make sure the [Issue types](/core-concepts/issues/issue-types) feature is enabled in your Plane project.
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To import issue types from Jira, make sure the [Issue types](/work-items/project-work-item-types) feature is enabled in your Plane project.
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To import Jira issues to a Plane project, follow these steps:

docs/importers/linear.md

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> **Role**: Workspace admins
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::: tip
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To import issue types from Linear, make sure the [Work item types](/core-concepts/issues/issue-types) feature is enabled in your Plane project.
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To import issue types from Linear, make sure the [Work item types](/work-items/project-work-item-types) feature is enabled in your Plane project.
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To import Linear issues to a Plane project, follow these steps:

docs/intake/intake-forms.md

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## Custom intake forms
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Plane provides a default intake form structure for quick setup. However, if you need more control over what information you collect, you can build custom forms using your project's [work item types](/core-concepts/issues/issue-types).
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Plane provides a default intake form structure for quick setup. However, if you need more control over what information you collect, you can build custom forms using your project's [work item types](/work-items/project-work-item-types).
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When you build forms with work item types, you design the form around a specific type's properties.
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docs/core-concepts/issues/issue-types.md renamed to docs/work-items/project-work-item-types.md

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description: Create specialized work item types in Plane with custom properties, icons, and colors for different teams and workflows to streamline project management.
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---
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# Work Item Types <Badge type="info" text="Pro" />
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# Project Work Item Types <Badge type="info" text="Pro" />
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Work item Types unlock a whole new way of adding, editing, and moving work forward in Plane. The default work item type called `Issue` is great for starting with Plane, but as you advance in your project management journey, you find the need for names and properties unique to the type of work you are doing.
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For example, your Marketing team may need a work item type called `Content` with the properties, `Channel`, `SEO done?`, and `Reviewer` — properties that aren't available on the default Work items. Your Engineering team, on the other hand, may want a work item type called `Bugs` with the properties `Version` and `Environment` to have more upfront info per bug reported.
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Work item Types make these and infinite other use cases possible.
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On the Enterprise Grid, work item types are managed at the workspace level for consistency across projects. See [Workspace Work Item Types](/work-items/workspace-work-item-types).
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<div style="position: relative; padding-bottom: calc(56.67989417989418% + 41px); height: 0; width: 100%">
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<iframe
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src="https://demo.arcade.software/V1jNWxXip4waqo9CgkO3?embed&embed_mobile=tab&embed_desktop=inline&show_copy_link=true"
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| **Date** | Date Format | Consistent date format across all properties. |
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| **Member&nbsp;picker** | Single Select, Multi select | Displays a list of all project members. Members selected via a member picker property are automatically added as subscribers to the work item, so they receive notifications for updates, comments, and status changes. |
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| **URL** | A URL field for linking to external resources. |
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### Examples of custom properties
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- _Product launch_

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