User feedback session #1: value prop unclear + UX issues, bugs & feature requests

[mrviduus]

First real user feedback session. Source: handwritten notes + ChatGPT transcription shared in the LinkMate Core Team chat (2026-06-16).

Main takeaway (highest priority)

Users don't clearly understand what the extension does, why to use it, and how each feature helps their LinkedIn goals. The value proposition is not landing. Onboarding / in-context explanation needs work before polishing individual features.

🐞 Bugs

• Navigation: button jumps back and forth — UI control bounces (focus/scroll/state churn).
• Explanations truncated — "why relevant" text cut off, full sentence not shown.
• AI can't parse some posts — likely promoted / sponsored posts; parser fails to extract content.
• SSI score contrast/visibility — score hard to read (low contrast / light variant).

🧭 UX & clarity

• "Post on own profile" feels useless — unclear purpose, users see no value.
• Post button purpose unclear / confusing — what it does and when to use it isn't communicated.
• SSI Tracker not self-explanatory — needs inline explanation of what SSI is and why it matters.
• Filters not UX-friendly — filtering interaction is awkward.
• Feels slow / takes a long time — perceived latency (likely AI calls); needs loading states / faster path / expectation setting.

✨ Feature requests

• Comment instructions — let users steer drafts (shorter, more professional, friendlier, etc.).
• Discover relevant people — surface people worth connecting with.
• Discover relevant companies — same for companies.
• Outreach message generation — generate DMs based on a target's profile.
• Conversation analysis in messaging flow — analyze a thread and recommend next replies.

👍 What worked (keep / lean into)

• Users like seeing SSI change after taking actions — closes the loop, reinforces value.
• Users like explanations of why something is relevant — keep these (and fix the truncation bug above).

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Discussed on team call ~7 PM 2026-06-16. Next: agree priorities. Suggest tackling value-prop/onboarding + the 4 bugs first, since they block users from reaching the features that already test well.