[Bug]: New login with Android app or Windows client fails. #51627
Comments
Schneehexe
added
0. Needs triage
Schneehexe
changed the title
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I have exactly the same issue with the Nextcloud Apps on MacOS (App Version: 3.16.2) and iOS (App Version: 6.4.0). If I login a user with the web front end reachable via https://mydomain.tld/index.php/login But when I try to add an account to the Nextcloud apps (iOS or MacOS does not matter) following happens:
So the access for the app cannot be granted. I also created a new test user. Same behavior. Can login via webpage but does not get the login granted via the nextcloud app login workflow. |
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Do we know a workaround? I'm running out of memory on my devices because I can't log in and synchronize them. |
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@Schneehexe a workaround that I tested during debugging is
Another workaround is:
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Hello Tobias.
Did the first of your Workarounds persist about the next update?
Greetings.
Am 24. März 2025 18:48:19 MEZ schrieb Tobias Kaminsky ***@***.***>:
tobiasKaminsky left a comment (nextcloud/server#51627)
@Schneehexe a workaround that I tested during debugging is
- log in with your system default browser on your client (e.g. Firefox on Win or Chrome on Android)
- then open client (Desktop, Android)
- set up server url
- click "grant access" -> you should directly see it, as you are already logged in
--> client work
Another workaround is:
- log in with any browser
- go to top left user icon -> personal settings -> security
- add an app token under "devices & sessions"
--> click QR code to scan it via Mobile
--> on Desktop on first login page you can select "login with app generated password"
--
Reply to this email directly or view it on GitHub:
#51627 (comment)
You are receiving this because you were mentioned.
Message ID: ***@***.***>
--
Diese Nachricht wurde von meinem Android-Gerät mit K-9 Mail gesendet.
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As soon as your client is logged in, it will stay logged in, I think. |
Bug description
After the issue #51066 (Encryption app is enabled, but your keys are not initialized. Please log-out and log-in again), logging in to the browser works again, but newly registered accounts that are supposed to log in to Nextcloud via the Android app or Windows desktop still exhibit the same behavior. What I describe below applies to both the desktop client and the Android app.
The Nextcloud Server is 31.0.2
Steps to reproduce
Expected behavior
The login works and I can log in to the Windows desktop client and the Android app.
Nextcloud Server version
31
Operating system
None
PHP engine version
PHP 8.4
Web server
Apache (supported)
Database engine version
None
Is this bug present after an update or on a fresh install?
None
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
What user-backends are you using?
Configuration report
List of activated Apps
Nextcloud Signing status
Nextcloud Logs
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Android, Pixel7 pro, Android 15, Nextcloud App 3.31.0
Windows Client 3.16.2, Windows10
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