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File uploads fail frequently #4115

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ASerbinski opened this issue Aug 25, 2024 · 0 comments
Open

File uploads fail frequently #4115

ASerbinski opened this issue Aug 25, 2024 · 0 comments
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1. to develop Accepted and waiting to be taken care of (should be only set by nextcloud employees) bug Something isn't working

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@ASerbinski
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Steps to reproduce

Use Take Photo, Take Video, or Upload from Device. Most of the time the upload works correctly, but often it fails.

Its worse when you use Take Photo or Take Video, since not only does the upload fail, the file is also lost.

This seems most prevalent when switching networks, such as between WiFi and cellular. I believe that when the connection is broken, the upload fails.

Solution is to implement resume/retry functionality such that when there is adequate connection, it will eventually work.

Expected behaviour

Every time you try to upload a file, it should upload successfully.

Actual behaviour

Uploads sometimes fail as detailed above.

Device brand and model

Pixel 6P

Android version

14

Nextcloud Talk app version

18.0.1

Nextcloud server version

No response

Talk version

No response

Custom Signaling server configured

None

Custom TURN server configured

None

Custom STUN server configured

None

Android logs

No response

Server log

No response

Additional information

No response

@ASerbinski ASerbinski added bug Something isn't working 0. Needs triage labels Aug 25, 2024
@mahibi mahibi added 1. to develop Accepted and waiting to be taken care of (should be only set by nextcloud employees) and removed 0. Needs triage labels Sep 2, 2024
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Labels
1. to develop Accepted and waiting to be taken care of (should be only set by nextcloud employees) bug Something isn't working
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2 participants