Merge pull request #1420 from redis/DOC-4886

RC: Account address separation

Author: cmilesb

content/embeds/rc-credit-card-add.md

@@ -0,0 +1,9 @@
+If you have not already added a business address to your account, you must enter one. Redis uses your business address for communication, invoicing, and tax purposes.
+
+{{<image filename="images/rc/billing-add-first-card.png" width="80%" alt="The Add credit card screen before a business address has already been added." >}}
+
+If you already have a business address, you don't need to enter one here. See [Account settings]({{< relref "/operate/rc/accounts/account-settings" >}}) to learn how to update your business address.
+
+{{<image filename="images/rc/billing-add-credit-card.png" width="80%" alt="The Add credit card screen after a business address has already been added." >}}
+
+If the card's billing address is the same as your account's business address, select **Same as business address** to fill the billing address with your business address details.

content/operate/rc/accounts/account-settings.md

@@ -16,46 +16,54 @@ This displays the **Account Settings** screen:
 
 {{<image filename="images/rc/account-settings-account-tab.png" alt="Use the Account tab of the Account Settings screen to review and update settings associated with your Redis Cloud account." width="75%">}}
 
-The available tabs depend on your subscription type and may include:
+The available tabs depend on your account, and may include:
 
 - The **Account** tab displays basic information associated with your account, including general info, address details, time zone setting, security settings, and provider integration details.
 
 - The **Cloud Account** tab is displayed for Redis Cloud Pro subscriptions hosted on Amazon Web Services (AWS).  To learn more, see [Bring your own Cloud]({{< relref "/operate/rc/subscriptions/bring-your-own-cloud/" >}}).
 
-- The **Integrations** tab lets you manage certain integrations. For more information on the Confluent Cloud integration, see [Use the Redis Sink Confluent Connector]({{< relref "/integrate/confluent-with-redis-cloud/" >}}).
+- The **Integrations** tab lets you manage certain integrations.
+
+You can change some settings by selecting **Edit**. For help changing other settings, [contact Support](https://redis.io/support/).
+
+{{<image filename="images/rc/button-database-edit.png" alt="The Edit button changes account settings." width="100px">}}
 
-## Account info settings
+## Redis account info settings
 
-The **Account Info** section provides basic details about your account, including:
+The **Redis Account Info** section provides basic details about your account, including:
 
 | Setting          | Description |
 |------------------|-------------|
-| _Account name_   | Organization associated with the Redis Cloud account | 
-| _Account number_ | Internal ID of the owner's account |
+| _Redis account name_   | Name associated with the Redis Cloud account | 
+| _Redis account number_ | Internal ID of the Redis account |
 | _Date created_   | Date the user's Redis Cloud account was created, which may differ from the organization account creation date |
 | _Last updated_   | Date of the last administrative change to the owner's account, typically reflects access changes or other administrative updates | 
 
+Select **Edit** to change the Redis Account name.
+
+{{<image filename="images/rc/button-database-edit.png" alt="The Edit button changes account settings." width="100px">}}
+
+After changing the account name, use the **Save changes** button to save changes or **Discard changes** to revert them.
+
+{{<image filename="images/rc/account-settings-buttons-save-discard.png" alt="Use the Discard Changes and the Save Changes buttons to manage changes to account settings." width="300px">}} 
+
 You cannot change the email address associated with a Redis Cloud account.  Instead, create a new account with the updated email address, assign it as an administrator to the organization account, and then use the new account to delete the account with the invalid email address.
 
-## Account address settings
+## Contacts & Business information 
 
-The **Account address** section shows the billing address associated with the current Redis Cloud account and the current time zone. 
+The **Contacts & Business information** section shows the company name and business address associated with the current Redis Cloud account. Redis uses the company name and business address for invoice and tax purposes.
 
 In addition, this section may include fields unique to your location.  For example, certain regions require tax IDs or other regulatory details.
 
-Select **Edit** to change the account's billing address. You must re-enter your payment method details to confirm your address change. 
+Select **Edit** to change the account's company name and business address.
 
-   {{<image filename="images/rc/account-settings-edit-address-button.png" alt="Select the Edit button to change the account's billing address." width="400px">}}
+   {{<image filename="images/rc/button-database-edit.png" alt="The Edit button changes account settings." width="100px">}}
 
-   {{<image filename="images/rc/account-settings-change-billing-address.png" alt="The Edit account billing address screen." width="75%">}}
+   {{<image filename="images/rc/account-settings-change-business-info.png" alt="The Contacts & Business information section, with details changed." width="75%">}}
 
-{{< note >}}
-Changing the billing address for your account will remove any payment methods associated with the old billing address. See [Add payment method]({{< relref "/operate/rc/billing-and-payments#add-payment-method" >}}) to learn how to add a payment method back to your account.
-{{< /note >}}
-
-## Time zone settings
+When you change your business address, you must approve the use of the information in this section for communication and billing purposes before you can save. After approving, select **Save changes** to save your changes or **Discard changes** to revert them. 
 
-To update the time zone, select the desired time zone from the **Time zone** drop-down.
+{{<image filename="images/rc/account-settings-buttons-save-discard.png" alt="Use the Discard Changes and the Save Changes buttons to manage changes to account settings." width="300px">}}
 
 ## Security settings
 
@@ -65,19 +73,19 @@ The **Security** section lets you:
 
 - Download the [Redis Cloud certificate authority (CA) bundle]({{< relref "/operate/rc/security/database-security/tls-ssl#download-certificates" >}}) as a [PEM](https://en.wikipedia.org/wiki/Privacy-Enhanced_Mail) file, which contains the certificates associated with your Redis Cloud account.
 
-## Integration settings
-
-The **Integration** section includes settings that help you manage the integration of your Redis Cloud account with your underlying cloud provider.  Specific settings vary according to the cloud provider.
+## Time zone settings
 
-If this section doesn't appear on the **Account Settings** screen, it generally means that there aren't any integration settings to manage.
+To change the time zone settings, select **Edit** and then select the desired time zone from the **Time zone** drop-down.
 
-## Save or discard changes
+Select **Save changes** to save your changes or **Discard changes** to revert them. 
 
-Few account settings can be changed; however, you can update a few details, such as **Time Zone** and **MFA enforcement**.  Available settings vary according to your subscription and the underlying cloud provider.  
+{{<image filename="images/rc/account-settings-buttons-save-discard.png" alt="Use the Discard Changes and the Save Changes buttons to manage changes to account settings." width="300px">}}
 
-Use the **Save changes** button to save changes or **Discard changes** to revert them.
+## Integration settings
 
-{{<image filename="images/rc/account-settings-buttons-save-discard.png" alt="Use the Discard Changes and the Save Changes buttons to manage changes to account settings." width="300px">}}
+The **Integrations** tab includes settings that help you manage integrations of your Redis Cloud account with other services.
 
-For help changing other settings, [contact Support](https://redis.io/support/).
+For more details, see:
+- [Use the Redis Sink Confluent Connector]({{< relref "/integrate/confluent-with-redis-cloud/" >}})
+- [Prometheus and Grafana with Redis Cloud]({{< relref "/integrate/prometheus-with-redis-cloud/" >}})
 

content/operate/rc/billing-and-payments.md

@@ -82,17 +82,9 @@ To add a new credit card:
 
 2.  Select **Add credit card** and add the credit card details.
 
-    {{<image filename="images/rc/billing-add-credit-card.png" width="80%" alt="Select Add Credit Card to add a new payment method" >}}
+    {{< embed-md "rc-credit-card-add.md" >}} 
 
-3.  If you need to change the account billing address, activate the **Change address** slider and enter the new billing address.
-
-    {{<image filename="images/rc/billing-update-billing-address.png" width="80%" alt="Activate the Change address slider to specify a different billing address." >}}
-
-    {{< note >}}
-Changing the billing address for your account will remove any payment methods associated with the old billing address. 
-    {{< /note >}}
-
-4.  Select the **Add Credit Card** button to save your changes.
+3.  Select the **Add Credit Card** button to save your changes.
 
     {{<image filename="images/rc/button-billing-save-card.png" width="150px" alt="Use the Save Card button to save new payment details." >}}
 
@@ -102,42 +94,6 @@ If you have a [Google Cloud Marketplace]({{< relref "/operate/rc/cloud-integrati
 
 {{< embed-md "rc-marketplace-account-add.md" >}}
 
-## Edit billing address
-
-To edit the Redis Cloud account billing address:
-
-1. In the [Redis Cloud console](https://cloud.redis.io/), select **Billing & Payments > Payment Methods**.
-
-2. Select **Credit card options > Edit billing address**.
-
-    {{<image filename="images/rc/billing-credit-card-options-menu.png" alt="The Credit card options menu on the upper-right hand corner of the payment method." width="200px">}}
-
-3. Enter the new billing address. You must re-enter your payment method details to confirm your address change.
-
-    {{<image filename="images/rc/account-settings-change-billing-address.png" alt="The Edit account billing address screen." width="80%">}}
-
-    Select **Update** to save your new address.
-
-    {{< note >}}
-Changing the billing address for your account will remove any payment methods associated with the old billing address. See [Add payment method](#add-payment-method) to learn how to add a payment method back to your account.
-    {{< /note >}}
-
-## Edit mailing address
-
-To edit the mailing address associated with a payment method:
-
-1. In the [Redis Cloud console](https://cloud.redis.io/), select **Billing & Payments** and then select the **Payment Methods** tab.
-
-2. Select **Credit card options > Edit mailing address**.
-
-    {{<image filename="images/rc/billing-credit-card-options-menu.png" alt="The Credit card options menu on the upper-right hand corner of the payment method." width="200px">}}
-
-3. If the mailing address is different from the billing address, deactivate the **Use billing address** slider and enter the new mailing address. 
-
-    {{<image filename="images/rc/billing-change-mailing-address.png" alt="The Edit mailing address screen." width="80%">}}
-
-    Select **Update** to save your changes.
-
 ## Apply coupon
 
 Coupons apply credits to your Redis Cloud account.  To redeem a coupon:
@@ -150,12 +106,12 @@ Coupons apply credits to your Redis Cloud account.  To redeem a coupon:
 
     The value of the coupon is applied to your account when accepted.  
 
-For help, contact [Support](https://support.redislabs.com).
+For help, contact [Support](https://redis.io/support/).
 
 {{< note >}}
 Generally, charges are non-refundable.
 
-For any special circumstances that may warrant a refund, please contact [Support](https://support.redislabs.com) and be sure to provide detail about the reasons for the refund request.
+For any special circumstances that may warrant a refund, please contact [Support](https://redis.io/support/) and be sure to provide detail about the reasons for the refund request.
 {{< /note >}}
 
 ## Download cost report

content/operate/rc/changelog/may-2025.md

@@ -7,11 +7,19 @@ categories:
 - rc
 description: New features, enhancements, and other changes added to Redis Cloud during
   May 2025.
-highlights: Redis Cloud Bring your own Cloud
+highlights: Business address and billing address separation, Redis Cloud Bring your own Cloud
 linktitle: May 2025
 weight: 30
 ---
 
+## New features
+
+### Business address and billing address separation
+
+You can now have multiple credit cards with different billing addresses. See [Billing and payments]({{< relref "/operate/rc/billing-and-payments" >}}) to learn how to add a new credit card.
+
+Your account now also has a **Business address**, which you can find in [Account settings]({{< relref "/operate/rc/accounts/account-settings" >}}).
+
 ## Enhancements
 
 ### Redis Cloud Bring your own Cloud

content/operate/rc/databases/create-database/create-active-active-database.md

@@ -174,6 +174,14 @@ The **Review and Create** tab provides a cost estimate for your Redis Cloud Pro
 
 Redis breaks down your databases to Redis Billing Units (RBUs), each with their own size and throughput requirements. For more info, see [Billing unit types]({{< relref "/operate/rc/databases/create-database/create-pro-database-new" >}}#billing-unit-types).
 
+The **Payment methods** section of this tab shows which payment method you're using for this database. Select the arrow on the top right of this section to view all available payment methods.
+
+{{<image filename="images/rc/subscription-new-flexible-cardlist.png" width="250px" alt="The payment method list." >}}
+
+If you have not added a payment method or want to add a new payment method, select **Add credit card** to add a new credit card.
+
+{{< embed-md "rc-credit-card-add.md" >}}
+
 Select **Back to Sizing** to make changes or **Confirm & Pay** to create your databases.
 
 {{<image filename="images/rc/button-create-db-confirm-pay.png" width="140px" alt="Select Confirm & pay to create your database." >}}

content/operate/rc/databases/create-database/create-essentials-database.md

@@ -70,6 +70,8 @@ This guide shows how to create an Essentials database.
 
     {{<image filename="images/rc/icon-add.png" width="30px" alt="The Add credit card icon." >}}
 
+    {{< embed-md "rc-credit-card-add.md" >}}
+
 1. Select **Create database** or **Confirm & pay** to create your database.
 
 {{<image filename="images/rc/button-create-db-confirm-pay.png" width="140px" alt="Select Confirm & Pay to create your new database." >}}

content/operate/rc/databases/create-database/create-flex-database.md

@@ -104,6 +104,8 @@ This guide shows how to create a Redis Flex database on Redis Cloud Essentials.
 
     {{<image filename="images/rc/icon-add.png" width="30px" alt="The Add credit card icon." >}}
 
+    {{< embed-md "rc-credit-card-add.md" >}}
+
 1. Select **Confirm & pay** to create your database.
 
 {{<image filename="images/rc/button-create-db-confirm-pay.png" width="140px" alt="Select Confirm & Pay to create your new database." >}}

content/operate/rc/databases/create-database/create-pro-database-new.md

@@ -196,6 +196,14 @@ The **Review & Create** tab provides a cost estimate for your Redis Cloud Pro pl
 
 Redis breaks down your databases to Redis Billing Units (RBUs), each with their own size and throughput requirements. For more info, see [Billing unit types](#billing-unit-types).
 
+The **Payment methods** section of this tab shows which payment method you're using for this database. Select the arrow on the top right of this section to view all available payment methods.
+
+{{<image filename="images/rc/subscription-new-flexible-cardlist.png" width="250px" alt="The payment method list." >}}
+
+If you have not added a payment method or want to add a new payment method, select **Add credit card** to add a new credit card.
+
+{{< embed-md "rc-credit-card-add.md" >}}
+
 Select **Back to Sizing** to make changes or **Confirm & Pay** to create your databases.
 
 {{<image filename="images/rc/button-create-db-confirm-pay.png" width="140px" alt="Select Confirm & pay to create your database." >}}