Merge pull request prometheus#667 from prometheus/beorn7/doc-improve

Community: Add section to discourage 1:1 support queries

Author: beorn7

content/community.html

@@ -27,6 +27,14 @@ <h1>Community</h1>
     <p>
       <strong>Issue tracker:</strong> We use the GitHub issue tracker for the various <a href="http://github.com/prometheus">Prometheus repositories</a>
     </p>
+    <p>
+      <em>Please do not ask individual project members for
+      support. Use the channels above instead, where the whole
+      community can help you and benefit from the solutions
+      provided. If community support is insufficient for your
+      situation, please refer to the Commercial Support section
+      below.</em>
+    </p>
 
     <h1>Contributing</h1>
     <p>