Coop enables you to protect your users from harm with remarkable ease.
Coop is a trust and safety platform built around two functional areas that can be used independently or together:
- Automated Enforcement: rules that evaluate every submitted item and automatically take action or route it to a review queue
- Review Console: a human review queue where moderators examine flagged content and make enforcement decisions
This simplified diagram can help you better understand how data flows between a platform and Coop:
We recommend beginning by familiarizing yourself with Coop's basic concepts. Once you're up to speed:
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Ensure you have an account and API key for your Coop instance (find or generate one under Settings → API Keys)
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Define your Item Types; the kinds of content or users on your platform (posts, comments, profiles, etc.)
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Define your Actions and expose callback endpoints so Coop can trigger enforcement on your platform; see Handling Actions for the webhook format
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Begin submitting items to Coop via the Items API so they run through your proactive rules
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Submit user reports via the Report API to route them into review queues for your moderators