Update issue templates

Author: rhrituc

.github/ISSUE_TEMPLATE/bug_report.md

@@ -0,0 +1,38 @@
+---
+name: Bug report
+about: Describe the issue you found
+title: "[BUG]"
+labels: bug
+assignees: ''
+
+---
+
+**Describe the bug**
+A clear and concise description of what the bug is.
+
+**To Reproduce**
+Steps to reproduce the behavior.
+
+**Expected behavior**
+A clear and concise description of what you expected to happen.
+
+**Screenshots**
+If applicable, add screenshots to help explain your problem.
+
+**Code snippet**
+A code snippet that demonstrates the issue or a link to a code repository the developers can easily pull down to recreate the issue locally.
+
+Note: Because the developers need to copy and paste the code snippet, including a code snippet as a media file (e.g. gif) is not sufficient.
+
+**Environment**
+- SDK Version [e.g. 1.2.0]
+- Python version
+
+**The bug has the severity**
+- [ ] Critical: The defect affects critical functionality or critical data. It does not have a workaround.
+- [ ] Major: The defect affects major functionality or major data. It has a workaround but is not obvious and is difficult.
+- [ ] Minor: The defect affects minor functionality or non-critical data. It has an easy workaround.
+- [ ] Trivial: The defect does not affect functionality or data. It does not even need a workaround. It does not impact productivity or efficiency. It is merely an inconvenience.
+
+**Additional context**
+Add any other context about the problem here.