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Rémy Noel
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docs(ins): adds troubleshouting for scaleway-vmagent metrics (int-add-vmagent)
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---
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title: Missing memory and GPU metrics on the Cockpit dashboard
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description: Steps to troubleshoot Instance metrics visibility on Cockpit.
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tags: cockpit instance
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dates:
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validation: 2025-11-13
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posted: 2025-11-13
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---
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## Problem
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The memory pane in the `Instance Overview` dashboard or the `Instance GPUs`
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dashboard do not display any metrics.
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### Symptoms
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- No metrics are displayed in the `Instance Overview` Cockpit dashboard.
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- No GPU metrics appear in the `Instances GPUs` Cockpit dashboard (for offers with GPUs only)
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## Cause
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The `scaleway-vmagent` service is either:
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- Not installed on the instance, or
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- Not running properly.
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<Message type="important">
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The `scaleway-vmagent` is necessary to collect and report some system metrics (including memory and GPU usage) to the Cockpit Instance dashboards.
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</Message>
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## Solution
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- Verify that the `scaleway-vmagent` service is running and enabled:
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```bash
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systemctl status scaleway-vmagent
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```
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- If missing, install the `scaleway-vmagent` package:
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For Ubuntu: Check that the [Scaleway PPA](https://launchpad.net/~scaleway/+archive/ubuntu/stable) is added before installing:
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```bash
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sudo add-apt-repository ppa:scaleway/stable
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sudo apt update
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sudo apt install scaleway-vmagent
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```
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For RHEL-based distributions: check that the [Scaleway COPR repository](https://copr.fedorainfracloud.org/coprs/g/scaleway/stable/) is enabled before installing:
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```bash
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dnf copr enable @scaleway/instance
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dnf install scaleway-vmagent
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```
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<Message type="note">
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On RHEL, services are not started after install. You may either start `scaleway-vmagent` manually, or wait for the next boot.
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</Message>
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Once the service is running, metrics should begin appearing in the Cockpit dashboards within a few minutes.

pages/instances/troubleshooting/index.mdx

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- [Fix unreachable IPv6 RHEL-based Instances after transitioning to routed IP](/instances/troubleshooting/fix-unreachable-ipv6-rhel-based-instance)
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- [Fix unreachable Ubuntu Noble Instances following a reboot](/instances/troubleshooting/fix-unreachable-noble-after-reboot)
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- [Troubleshooting issues with faulty kernel installations](/instances/troubleshooting/reboot-from-faulty-kernel)
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- [Missing memory and GPU metrics on the Cockpit dashboard](/instances/troubleshooting/filling-memory-and-gpu-metrics-on-the-cockpit-dashboard)
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</LinksList>

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