Sync User's Plex.tv Account Changes Manually

[marchershey]

Description

A friend changed their Plex.tv account email address. Seerr is not updating said user with the new email address, and I can not manually change it.

Desired Behavior

Have a sync button to sync any changes made by users to their Plex.tv account.

Additional Context

No response

Search Existing Issues

• Yes, I have searched existing issues.

Code of Conduct

• I agree to follow Seerr's Code of Conduct

[fallenbagel]

Actually, this is already handled by the "Import Plex Users" feature. In addition to adding new accounts, it should also match existing users by their plexID and explicitly updates their stored information such as email.

​To sync the change:

1. ​Navigate to Settings > Users.
2. ​Click Import Plex Users.
3. ​Running the import should refresh the email for that user without creating duplicates.

[marchershey]

​To sync the change:

1. ​Navigate to Settings > Users.
2. ​Click Import Plex Users.
3. ​Running the import should refresh the email for that user without creating duplicates.

I followed this and was met with a "There are no Plex users to import" message. But, if you get the user to sign out, and sign back in, it updates the email.

Having my parents and even my grandparents sign out/in is a headache, so I was recommending a "force sync" button, or make the import button force update user's email addresses, but it's not important.

[fallenbagel]

make the import button force update user's email addresses, but it's not important.

This might be a good idea to force an update. Was how it was originally designed i believe and somewhere down the line we probably filtered existing users without realising