[Content]: Update CleverTap doc - only support device-mode for web connection

[joeynmq]

What article on segment.com/docs is affected?

https://segment.com/docs/connections/destinations/catalog/clevertap/#clevertap-destination

What part(s) of the article would you like to see updated?

Currently, our public doc indicates that CleverTap Destination supports both device-mode and cloud-mode for web connections:

However, when connecting CleverTap to web analytics.js, it seems that the integration only operates in device-mode.

Additional information

Relevant past tickets: #479122, #484355

[forstisabella]

@joeynmq looks like we had issue submitted for this destination saying that it supports all cloud mode connections (#2303) - I'm happy to manually override those changes if that's not the case! (I can't see the Zendesk tickets)

[joeynmq]

Hi @forstisabella, after speaking with the PTL, we have confirmed that the CleverTap Classic destination only sends events in device-mode when connected to ajs source. You can proceed with the changes, thanks!!

[forstisabella]

@joeynmq just so I'm clear - I should just remove the indicated support for cloud-mode web connections?

The table would look like this:

Device-mode	Cloud-mode
Web ✅	Web 🚫
Mobile ✅	Mobile ✅
Server 🚫	Server ✅

[joeynmq]

@forstisabella yup that's right, thanks :)

[forstisabella]

Closed by #5210!