[BUG] Issue with files on P1

[andreieuganox]

Describe the bug
Web version of the app. New device HiDock P1 - issues with retrieving the files. "Loading file list: Found 1/1 files (1 packets)" is spinning constantly, and files are not loaded. Logs from consome are below.

To Reproduce
Steps to reproduce the behavior:

1. Connect the HiDock
2. On the dashboard, observe the list of Recent files;
3. Click on any file or go to Recordings
4. No error, "Loading file list: Found 1/1 files (1 packets)" is constantly loading

Expected behavior
Files are accessible.

Screenshots

Environment (please complete the following information):

• OS: Mac OS, Google Chrome (all latest)
• Application: Web App
• Browser (if web): Chrome 138.0.7204.158
• HiDock Device Model: P1
• Firmware Version: 1.2.25

Additional context
I changed vendorID and Product ID:
Product ID: 0xb00e
Vendor ID: 0x10d6 (Actions Semiconductor Co., Ltd.)

export const HIDOCK_DEVICE_CONFIG = {
  VENDOR_ID: 0x10d6, // Actions Semiconductor
  PRODUCT_ID: 0xb00e, // HiDock P1
  INTERFACE_NUMBER: 0,
  ENDPOINT_IN: 2,     // Endpoint 2 for IN direction (from jensen.js)
  ENDPOINT_OUT: 1,    // Endpoint 1 for OUT direction (from jensen.js)
} as const;

// Additional HiDock Product IDs
export const HIDOCK_PRODUCT_IDS = {
  H1: 0xAF0C,
  H1E: 0xAF0D,
  P1: 0xb00e,
  DEFAULT: 0xB00D,
} as const;

Some ideas: seems related to changes in HiDock itself. If you can help me to debug it, will be very grateful.

Logs

🔄 Attempting auto-reconnection...
deviceService.ts:1835 🔍 Checking for previously paired devices...
Recordings.tsx:32 🖼️ UI: Recordings page re-rendered with 1 files at 10:23:55
Recordings.tsx:32 🖼️ UI: Recordings page re-rendered with 1 files at 10:23:55
deviceService.ts:1840 🔌 Found paired HiDock device: HiDock_P1
deviceService.ts:1732 📊 Storage info response: 28 bytes
deviceService.ts:1743 📊 Storage raw values: free=59584 MiB, capacity=59648 MiB, status=0x900
deviceService.ts:1759 📊 Storage calculated: total=58.25 GB, used=64 MB, free=58.19 GB, files=1
deviceService.ts:1843 ✅ Auto-reconnected successfully
useDeviceConnection.ts:106 📋 Loading recordings after auto-reconnect...
useAppStore.ts:77 📝 STORE: Setting recordings to 0 total
deviceService.ts:597 📋 Fetching fresh file list from device...
Recordings.tsx:32 🖼️ UI: Recordings page re-rendered with 0 files at 10:23:55
deviceService.ts:1400 🔥 DEVICE: Processing 1 new files in smaller batches at 10:23:55
deviceService.ts:1406 📦 DEVICE: Emitting batch 1/1 with 1 files at 10:23:55
deviceService.ts:625 🚀 DEVICE: Broadcasting 1 files via streaming_files progress
useAppStore.ts:92 🔄 STORE: Adding 1 recordings to existing 0 at 10:23:55. Total will be: 1
Recordings.tsx:32 🖼️ UI: Recordings page re-rendered with 1 files at 10:23:55

[andreieuganox]

@sgeraldes Any thoughts will be appreciated.

[sebastiangeraldes]

Thanks for the report. I can't reproduce this as I don't have a P1.
​To help narrow this down, please check if the issue is present in the Python desktop app and share the logs. Also, let me know what you see in the HiNotes web app. This is likely a model-specific issue.

[sgeraldes]

Any updates? If no answer I'll mark this one stalled and close it. You can reopen anytime.

[sgeraldes]

Update: We've updated the device detection to include all known P1 product IDs across all apps:

• Web app (apps/web/src/constants/index.ts): Added comprehensive PID list including 0xB00E and alternate vendor ID 0x3887
• Desktop app: Already had correct PIDs
• Electron app (apps/electron/src/services/jensen.ts): Added alternate vendor ID 0x3887

However, based on the logs in this issue, the device is being detected correctly - the issue appears to be at the protocol level during file list retrieval, not device detection. The file list command may have changed in newer P1 firmware versions.

This issue remains open as it requires further investigation into the P1 protocol implementation.

[SammyDeM]

FYI,

my P1 cant be connected to the tool.
Firmware Version v 1.3.8