Turned off reader still appears online after few minutes

[Cleemn]

Summary

Version : @stripe/terminal-js@^0.10.1

Reader: WisePOS E (Version 2.8.4.0)

Browser : Google chrome

I’m currently working on a stripe terminal integration (BBPOS WisePOS E // javascript - react - react native).
I’m encountering some connectivity issues with the terminal.

When I start a new discovery, my paired reader appears online. Then, when I turn off my device, it still appears online on my application for a few minutes.

The method onUnexpectedReaderDisconnect (https://stripe.com/docs/terminal/payments/connect-reader?terminal-sdk-platform=js&reader-type=internet#handling-disconnects) is only called after long minutes and the device’s status is then updated.

Is this normal?
Is there a way I can have access to my reader’s status faster?

Other information

[nazli-stripe]

onUnexpectedReaderDisconnect should update every minute, is that not your experience? At the moment there isn't a faster way of accessing reader status through the SDK.

[Cleemn]

Hey @nazli-stripe, thanks for those details. For now, my reader is disconnecting after approximately 1min30 to 2min.