Member data rights button

[Oanh-and-only-Oanh]

Background information: Under the CCPA user must be allowed to access a “form” to request their data or delete their account. The idea would be to create buttons on the profile that enable these actions.

• User should be able to login to the topcoder platform, navigate to their profile, and request their data.
• User should be able to login to the topcoder platform, navigate to their profile, and request their account be deleted.

New feature:

On the member profile settings page, add the following language. Put question under the User Consent question.
"To request a copy of your Topcoder data and information, fill out a data request form. (Note that it may take up to 30 days to prepare your data.)"

"data request form" should be a link
Matt to provide backend details

Ideally, I’d like it to create a ticket in zendesk. The email address for this is support@topcoder.com(opens in new tab).

[Oanh-and-only-Oanh]

@jswheeler fyi

[mtwomey]

Note clicking "the button" that we're adding should just generate an email. The language should probably me more along the lines of "Click here to send an email to support to request review ro removal of your information. Support will need to follow up to clarify what the user wants exactly. Otherwise, we'll need two buttons (one for request data and one for delete) or a whole new form and we probably don't want to do that right now.

So in the end, what we need is the API call to send an email to support@topcoder.com @sachin-maheshwari can you help clarify this part, the specific API and how to call it?

[sachin-maheshwari]

@mtwomey i think we can use tc-email for sending mail to support@topcoder.com. But there is no direct api call for tc-email (its kafka consumer), in this case we can develop new member-api call (endpoint) to take this request and publish it to particular Kafka topic, from there tc-email service will send the mail to support@topcoder.com. make sense ?

[mtwomey]

Ok - I had an internal discussion on this with a couple of folks. I think for this, instead of creating a new service (or updating member-api) - we should just wire the button up in Community-App (backend) and let community-app use it's own m2m token to generate the email by calling tc-bus-api. Thoughts on that @sachin-maheshwari ?

[sachin-maheshwari]

@mtwomey I am fine with any one way(either from community-app or from member-api, internally this app can use tc-bus to send message on kafka-topic).

At tc-email end , i need to map the kafka-topic and sendgrid-template for sending mail.

[skyhit]

@mtwomey @sachin-maheshwari what I can step in and help with?

[Oanh-and-only-Oanh]

@skyhit, I think once sachins and Matt finalize the logic and backend, we would like you to help with developing front end button on members profile settings page. I will get you more details on language.

[mtwomey]

Ok - @sachin-maheshwari if you can get the tc-email and kafka setup. @Oanh-and-only-Oanh let's add this to community-app board for the firing of kafka event.

[jswheeler]

@Oanh-and-only-Oanh any update on this?

[Oanh-and-only-Oanh]

@jswheeler, this requires community app backend update. however, we can't interrupt v5 challenge work right now so we will need to wait until the first PROD release before resuming work on this ticket.

[mtwomey]

So my thinking here is right after the first release of V5 in Community-App (but before we start working on performance enhancements for community-app), we tackle this. Basically two parts:

1. Community-app needs to fire an event when this happens (@sushilshinde your part)
2. Event has to be received and email generated (@sachin-maheshwari your part)

But will need you two to coordinate on this please.