VCF Installer is not ready yet

[balma01]

Describe the bug

I'm trying to deploy a new Holodeck instance. Version 9.0, using an Online Depot but run into a never ending loop:

05-08-2025 13:39:42 SddcMgmtDomain[23783]: [INFO] VCF Installer is not ready yet, sleeping for 30 seconds ...
Copied 155 of 160 files [620.8 MB of 621.3 MB (144.9 MB/s)
...
05-08-2025 13:41:21 SddcMgmtDomain[23783]: [INFO] VCF Installer is not ready yet, sleeping for 30 seconds ...
05-08-2025 13:41:54 SddcMgmtDomain[23783]: [INFO] VCF Installer is not ready yet, sleeping for 30 seconds ...
Copied 155 of 160 files [620.8 MB of 621.3 MB (144.9 MB/s)

and so on...any idea?

Reproduction steps

...

Expected behavior

installation ends

Additional context

No response

[dhruv-tyagi-broadcom]

Can you check if there is enough storage space on both the Holorouter and the physical host on which you are running Holorouter?

[balma01]

Hi,
thanks for your help.
holorouter has 18.3 GiB used and 55 GiB free
vSAN datastore has 18 TB free
so it's not a storage space issue.

[balma01]

Solved migrating all the holo VMs to a single host.
Does anybody knows wich VLAN is used between holorouter and VCF installer?
So i can check if my physical switch VLAN configuration.
Thanks

[balma01]

Doubled checked that VLANs 0, 10 through 25 and 40 through 58 are allowed on my physical switches.
The DVS portgroup is "VLAN type = trunking" , "Promiscuous Mode/MAC addr changes/Forget transmits = Accept"
But, if my holo VMs are not on the same host I always get:
SddcMgmtDomain[23783]: [INFO] VCF Installer is not ready yet, sleeping for 30 seconds ...

[knikhilm]

Are those VLANs allowed on all the interfaces on your physical switches that connect to all the ESX hosts in your vSphere cluster?

Is there any IP conflict/subnet overlap with other existing networks in your setup?

[balma01]

Hi,
Doubled checked that VLANs 0, 10 through 25 and 40 through 58 are allowed on the physical switches that connect to all the ESX hosts in my vSphere cluster and ther's mot any IP conflict/subnet overlap with other existing networks

[balma01]

Checked one more time, if Holorouter and vcfinstaller-a are not on the same host I always get
VCF Installer is not ready yet, sleeping for 30 seconds ...
even if VLAN 10 is allowed on the physical switches and the DVS PortGroup is
"VLAN type = trunking" , "Promiscuous Mode/MAC addr changes/Forget transmits = Accept"

[knikhilm]

Interesting! HoloRouter and VCF Installer should be communicating on VLAN 0 (Untagged). Maybe we can troubleshoot it live?

[balma01]

Now I understand: VLAN 0 is not allowed on my physical switches. The network admin did a double check for VLANs 10 through 25 and 40 through 58 but not for VLAN 0.
He cannot allow VLAN 0 on the physical switches so I have to set a rule to force holorouter and VCF installer on the same host.
Last question is: is VLAN 0 (untagged) used for other communications between HOLO VMs? (I hope none)

[knikhilm]

VCF installer is the only default deployed VM on untagged VLAN in Holodeck. We do have reservations in the DNS server on Holorouter for some optional VMs (such as RDP console if you deploy one and use that reserved IP, etc.) but for any usual Holodeck deployment, VCF installer should be the only one.