Allow more than 1 word if your temperature is very low

[spidie]

Story

As an iteration manager I want to allow users repeatedly giving a very low team temperature the option of providing more information so that I can better address bad feedback.

More Detail

Most users that leave bad feedback repeatedly like this would probably eventually talk to their iteration manager or line manager and resolve the issue face-to-face. Not everyone has the confidence to do this though and team temperature might be the only way they feel they can give anonymous feedback.

This is very frustrating for managers who want to address these things and make things better and the reason is not obvious. An additional optional text box could help with this - so that if the user gives a temperature lower than say "2" they have the option to provide more info.

The user that suggested this to me said "5" but I think that is possibly a bit high. The 1 word works in most situations - just need more in these extreme scenarios. Anyway - happy to discuss this more in the comments. This is just feedback I got from 1 team using the application.

[zpurcey]

That's a good idea. Especially if it could be given out of band. Kind of like: "Care to elaborate further?" your feedback will be viewable just by the administrator of this survey and appear as anonymous feedback.