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A Flask-based support ticket system powered by SQLite, and my NEA submission for AQA CS (7517)

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SupportMe

A Flask-based support ticket system powered by SQLite

This project was my NEA submission for the AQA CS (7517) NEA exam, in which I achieved an A* (Computer Science).

Brief

My sister works at a dance studio and often has to deal with many enquiries and issues. Usually, people raise their issues via a telephone call or by email.

Solution

The development of a web-based support ticket system would provide a central service which users can use to submit issues, and will also allow for assistants to quickly see unclaimed or unanswered tickets and respond to them promptly.

Running locally

To run the server locally, first install the pip dependencies in the requirements.txt file. You can do this using pip install -r requirements.txt

Then go to the folder and run python server.py.

The web server should be live and running at localhost:5000.

This repository is NOT maintained

As prevously stated, this was my NEA submission, and I do not intend to maintain this project or repository. If you'd like to send in a pull request, feel free, and if I have some spare time I'll take a look, but don't get your hopes up.

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A Flask-based support ticket system powered by SQLite, and my NEA submission for AQA CS (7517)

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