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ZenDesk App that allows you to directly view support ticket attachments in the browser.

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DKNorad/zendesk_app-file_manager

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Blue - File Manager

The only ticket attachments manager you'll need for your ZenDesk Support portal. All files in one place.

Completed features

  • View files without downloading them.
  • Option to download a file.
  • File deletion.
  • Sort files by name, size, date.
  • Filter files with search.
  • View all links in one place.
Specific file types features:
  • Images:

    • List attached and embedded images.
    • Quick preview from the list.
    • Directly view an image in a modal window.
    • Hide duplicate images. Very handy for those signature images.

TODO:

  • Open PDF files without downloading them.
  • Open different document files without downloading them.
  • Open media files without downloading them.
  • Bulk deletion of files.
  • Bulk download of files.
  • Better icon pack for the file types.
  • Improved design.

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ZenDesk App that allows you to directly view support ticket attachments in the browser.

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