Multilingual Support Agent with Tiny Aya

A LangGraph agent that translates and triages multilingual support tickets using Cohere's Tiny Aya (3.35B params), deployed on the Idun Agent Platform.

📖 Read the blog post →

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Model	Score/Second	Score/Param
TinyAya-Global	0.546	0.275
Qwen3-32B	0.455	0.030
Qwen3-4B	0.362	0.236
Qwen3-8B	0.222	0.119
Gemma3n-E4B	0.214	0.243
Qwen3.5-27B	0.037	0.036

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Setup

git clone https://github.com/Idun-Group/cohere-tiny-aya-exp.git
cd cohere-tiny-aya-exp
cp .env.example .env  # fill in HF_TOKEN and GEMINI_API_KEY
uv sync

Usage

Command	What it does
make run TICKET=SCRUM-136	Run the agent on a Jira ticket
make generate	Generate test tickets
make eval	Run the evaluation suite

Where to look

• Agent graph — src/agents/graph.py, nodes in src/agents/nodes/
• Tiny Aya wrapper + routing — src/models/
• MCP tools (Jira) — src/mcp_tools.py, configured in idun_config.yaml
• Evals — evals/test_model_comparison.py, dataset in evals/datasets/tickets.json, results in evals/results/, charts in evals/report/

Links

• Blog post
• Tiny Aya announcement (Cohere Labs)
• Tiny Aya on HuggingFace
• Idun Agent Platform