A Smart Civic Engagement Platform
#URL* https://community-connect-three.vercel.app/
CityZen is a digital civic engagement platform that bridges the gap between citizens and local authorities.
It enables citizens to report local issues easily and allows authorities to resolve them transparently using real-time data and AI-powered insights.
##Problem Statement
Lack of effective civic engagement and feedback in local governance leads to unresolved issues, delays, and loss of trust.
Citizens often don’t know where to complain or feel their voices are ignored.
CityZen provides a simple, transparent platform where:
- Citizens can report issues with photos and location
- Authorities receive ward-wise complaints
- Issues are tracked in real time
- Proof-based resolution builds accountability
- AI helps authorities make better decisions
- Secure login (phone/email)
- Ward/area selection
- Issue reporting with photo & auto-detected location
- Live map view of reported issues
- Upvote existing issues
- Real-time status tracking
(Reported → In Progress → Resolved)
- Ward-wise complaint dashboard
- Status updates with proof upload
- Real-time complaint monitoring
- AI-generated ward summaries
- Ward-level complaint analysis
- Issue resolution rate summaries
- Decision-support insights for authorities
- Scope for duplicate issue detection and prioritization
- Next.js (React)
- Tailwind CSS
- Vite
- Google Maps API
- Firebase Authentication
- Cloud Firestore
- Firebase Cloud Functions
- Gemini API (Google AI)
- Vercel
##Architecture Overview
- Role-based web application for citizens and authorities
- Firebase handles authentication and real-time data
- Cloud Functions manage backend workflows and AI triggers
- Gemini API processes ward-level analytics
- Maps API enables location-based visualization
🔗 MVP: https://community-connect-three.vercel.app/
🎥 Demo Video:
https://drive.google.com/drive/folders/1pncdkq-h42oD-cIIlZZp9VMqM9r4jhJy
##GitHub Repository 🔗 https://github.com/Nithu2912/community-connect
- AI-based duplicate issue detection
- Multilingual support (regional Indian languages)
- Automated escalation for delayed issues
- Integration with official municipal systems
- Advanced analytics dashboards
Team Name: CityZen
Team Lead: Nithu Pedsangi
CityZen is not just a complaint-reporting tool — it is a transparency-driven civic platform that closes the loop between citizens and governance using technology and AI.