Restrictions not working in helpdesk_portal_restriction

[cartertech]

Module

helpdesk_portal_restriciton

Describe the bug

Setting either a team or ticket category makes no difference to what the customer sees in their portal

To Reproduce

On version 18.0

Steps to reproduce the behavior:

1. Install the module
2. Add one or more categories or teams to the Contact record
3. Open the customer's portal

Expected behavior
Only those tickets matching the detail give to be shown