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30 changes: 30 additions & 0 deletions fern/docs/features/web-ui-feedback.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -22,4 +22,34 @@ When providing feedback through the web interface, you'll see two checkbox optio
- "Use active voice instead of passive voice"
- "Include troubleshooting sections for configuration guides"

## Choosing the Right Feedback Method

Understanding when and how to provide feedback helps Promptless improve both your immediate documentation needs and the platform's overall capabilities.

### Suggestion-Level Feedback

Use the web interface feedback options (described above) when you need to:

- **Make specific edits to current suggestions**: Request targeted changes to the documentation draft you're reviewing
- **Set future documentation preferences**: Establish guidelines that Promptless should remember for upcoming documentation updates (e.g., "only update this section when code changes in the authentication module")
- **Provide style or formatting corrections**: Help Promptless learn your organization's documentation standards

<Tip>
This type of feedback is best for tactical improvements that directly enhance the current suggestion or establish patterns for similar future documentation.
</Tip>

### General Platform Feedback

For broader feedback about Promptless capabilities or feature requests, reach out through your team's communication channels or contact support:

- **Feature requests**: Suggestions for new Promptless capabilities or integrations
- **Overall performance feedback**: General observations like "Promptless could better handle technical specifications" or "API documentation needs more context"
- **Workflow improvements**: Ideas for enhancing the documentation generation process

<Note>
This type of feedback is best for strategic improvements that could benefit all Promptless users or require platform-level changes.
</Note>

This dual approach ensures your immediate documentation needs are addressed while contributing to Promptless's continuous improvement.

Need help with the web interface? Contact us at [[email protected]](mailto:[email protected]).