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GITBOOK-796: change request with no subject merged in GitBook
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Faria1212 authored and gitbook-bot committed Apr 2, 2024
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10 changes: 5 additions & 5 deletions use-rocket.chat/omnichannel/custom-fields.md
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Custom fields can be added to receive additional information from visitors during registration before initiating a Live Chat conversation or used to set other properties of a visitor/room. They can be set upon a **Visitor** or **Room.**

To access this menu, go to **Administration > Omnichannel > Custom Fields**. Here, you can **View**, **Create New**, **Edit,** or **Delete** an existing field.
To access this menu, go to **Administration > Omnichannel > Custom Fields**. You can **View**, **Create New**, **Edit,** or **Delete** an existing field here.

{% hint style="info" %}
The Live Chat registration form has the **Name**, **Email**, and **I need Help With…**(Department) fields by default.
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* **Visible:** Whether or not to make it visible
* **Searchable**: This lets you set if searching in the [Omnichannel Contact Center](../omnichannel-agents-guides/omnichannel-contact-center/) can be done with the custom field.

### Enterprise Edition Omnichannel Custom Fields![](<../../.gitbook/assets/2022-01-23\_20-47-25 (1).png>)
### Enterprise Edition Omnichannel Custom Fields ![](<../../.gitbook/assets/2022-01-23\_20-47-25 (1).png>)

{% hint style="warning" %}
The rest of the settings (mentioned below) are **Enterprise** only.
{% endhint %}

* **Validation**: This lets you set validation Validation.
* **Validation**: This lets you set validation.
* **Required**: When enabled, the field will be set as required.
* **Type**: Choose the input type (`Input/Select`) of the field
* **Default value**: Set the default value of the field
Expand All @@ -44,8 +44,8 @@ When a custom field is created and made public, any value supplied in that field

To edit an Omnichannel Custom Field:

* Click on the field you want yo update.
* A section is opened with all the current details of that field which can be modified. Update the field and click **Save**.
* Click on the field you want to update.
* A section is opened with all the current details of that field, which can be modified. Update the field and click **Save**.

## Delete Omnichannel Custom Field

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